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Overview of Grand Kempinski Hotel Shanghai

Photo gallery

Indoor pool
Indoor pool
Premium bedding, minibar, in-room safe, individually decorated
42-inch LCD TV with satellite channels, iPod dock
Premium bedding, minibar, in-room safe, individually decorated

Grand Kempinski Hotel Shanghai

5 out of 5

4.5/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air Conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Explore the area

    Popular LocationShanghai Stock Exchange6 min walk
    Popular LocationOriental Pearl Tower9 min walk
    Popular LocationShanghai World Financial Center13 min walk
    AirportShanghai (PVG-Pudong Intl.)48 min drive

Choose dates to view prices

  • Club Skyline View Room

    Photos of Club Skyline View Room

    4/5 guest room rating

    Room amenities

    • 463 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed OR 2 Twin Beds
    More details

  • Club Bund View Room

    Photos of Club Bund View Room

    4.7/5 guest room rating

    Room amenities

    • 463 sq ft
    • River view
    • Sleeps 2
    • 1 King Bed OR 2 Twin Beds
    More details

  • Executive Suite

    Photos of Executive Suite

    5/5 guest room rating

    Room amenities

    • 915 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed
    More details

  • Diplomatic Suite

    Photos of Diplomatic Suite

    5/5 guest room rating

    Room amenities

    • 1119 sq ft
    • River view
    • Sleeps 2
    • 1 King Bed
    More details

  • Premier Skyline View Room

    Photos of Premier Skyline View Room

    4.5/5 guest room rating

    Room amenities

    • 430 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed OR 2 Twin Beds
    More details

  • Grand Bund View Room

    Photos of Grand Bund View Room

    Room amenities

    • 603 sq ft
    • River view
    • Sleeps 2
    • 1 King Bed
    More details

  • Deluxe Bund View Room

    Photos of Deluxe Bund View Room

    4.6/5 guest room rating

    Room amenities

    • 463 sq ft
    • River view
    • Sleeps 2
    • 1 King Bed OR 2 Twin Beds
    More details

  • Grand Skyline View Room

    Photos of Grand Skyline View Room

    5/5 guest room rating

    Room amenities

    • 603 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed OR 2 Twin Beds
    More details

  • Skyline Suite

    Photos of Skyline Suite

    5/5 guest room rating

    Room amenities

    • 1098 sq ft
    • River view
    • Sleeps 2
    • 1 King Bed
    More details

  • Grand Club Skyline View Room

    Photos of Grand Club Skyline View Room

    5/5 guest room rating

    Room amenities

    • 603 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed OR 2 Twin Beds
    More details

About this area

Shanghai

Located on the waterfront, Grand Kempinski Hotel Shanghai is in Pudong neighborhood and is connected to a shopping center. The Bund and Nanjing Road Shopping District are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Yu Garden and Century Park. Check out an event or a game at Mercedes Benz Arena, and consider making time for Shanghai Science and Technology Museum, a top attraction not to be missed. Break out the clubs and hit the links with a golf course and golf lessons nearby, or seek out an adventure with hiking/biking trails.
Visit our Shanghai travel guide
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Map
Popular Location

What's nearby

  • Shanghai Stock Exchange - 6 min walk
  • Oriental Pearl Tower - 9 min walk
  • Jin Mao Tower - 12 min walk
  • Shanghai World Financial Center - 13 min walk
  • Shanghai International Cruise Ship Terminal - 4 min drive

Getting around

  • Shanghai Railway Station - 8 min drive
  • Dongchang Road Station - 12 min walk
  • AirportPudong Intl. Airport (PVG) - 48 min drive

Restaurants

  • Elements — 1 min walk
  • Acqua — 1 min walk
  • Tavola — 8 min walk
  • Cloud 9 — 12 min walk
  • Din Tai Fung — 13 min walk
View in a map

About this property

Grand Kempinski Hotel Shanghai

5-star luxury hotel connected to the convention center in Pudong
Along with 4 restaurants, this smoke-free hotel has a full-service spa and an indoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a nightclub, 2 bars/lounges, and a health club are onsite. All 686 soundproofed rooms feature WiFi and iPod docks. Guests can enjoy deep soaking tubs, and other standard amenities include 24-hour room service, wired Internet, and LCD TVs.
Grand Kempinski Hotel Shanghai offers 686 air-conditioned accommodations with iPod docking stations and minibars. Each accommodation is individually furnished and decorated. Beds feature premium bedding. A pillow menu is available. 42-inch LCD televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and designer toiletries.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Yhi Spa has 3 treatment rooms. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.

The spa is open daily.

Awards and affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry sanitization guidelines of Safe Travels (WTTC - Global)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (CNY 100 per day), Wired Internet (surcharge)
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Electric car charging station on site
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: CNY 208 for adults and CNY 104 for children
  • 4 restaurants and 1 coffee shop/café
  • 2 bars/lounges
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • Designer stores
  • Fitness center
  • Full-service spa
  • Indoor pool
  • Nightclub
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • Children's toys
  • Dry cleaning service
  • Indoor pool
  • Laundry facilities
  • Refrigerator
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese
  • English
  • French
  • German
  • Spanish

Business services

  • Business center
  • Meeting rooms
  • Conference space

Outdoors

  • BBQ grill(s)
  • Garden
  • Terrace

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Body treatments
  • Facials
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Linens
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Towels

Entertainment

  • 42-inch LCD TV
  • iPod dock
  • Premium channels
  • Satellite channels

Food and drink

  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Desk
  • Free newspapers
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in from 2:00 PM - noon
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Special check-in instructions

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:00 AM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

Renovations and closures

The following facilities or services will be unavailable from January 4 2021 to March 4 2021 (dates subject to change):
  • Dining venue(s)

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for CNY 350.0 per day

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: CNY 208 for adults and CNY 104 for children (approximately)
  • Fee for in-room wireless Internet: CNY 100 per day (rates may vary)
  • Fee for in-room wired Internet: CNY 100 per day (rates may vary)
  • Early check-in fee: 50 percent of room rate (subject to availability)
  • Late check-in fee: 50-percent of room rate for check-in between noon and 6:00 PM
  • Late check-out fee: 50 percent of room rate (subject to availability)
  • Rollaway bed fee: CNY 350.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
A swimming cap is mandatory in the swimming pool.

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Grand Kempinski
Grand Kempinski Hotel
Grand Kempinski Hotel Shanghai
Grand Kempinski Shanghai
Shanghai Grand Kempinski
Gran Melia Shanghai Hotel Shanghai
Kempinski Shanghai Shanghai
Grand Kempinski Hotel Shanghai Hotel
Grand Kempinski Hotel Shanghai Shanghai
Grand Kempinski Hotel Shanghai Hotel Shanghai

Frequently asked questions

Can I cancel my reservation for free at Grand Kempinski Hotel Shanghai and receive a full refund?
Yes, Grand Kempinski Hotel Shanghai offers free cancellation on select room rates, because flexibility matters! Please refer to Grand Kempinski Hotel Shanghai cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Grand Kempinski Hotel Shanghai?
As of Jan 27, 2021, prices found for a 1-night stay for 2 adults at Grand Kempinski Hotel Shanghai on Jan 28, 2021 start from $127, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Grand Kempinski Hotel Shanghai have a pool?
Yes, this property has an indoor pool.
Is Grand Kempinski Hotel Shanghai pet-friendly?
No, pets are not allowed at this property.
How much is parking at Grand Kempinski Hotel Shanghai?
Self parking is free at this property.
What time is check-in at Grand Kempinski Hotel Shanghai?
Check-in is from 2:00 PM - noon. A 50% fee applies for early check-in (subject to availability). Late check-in is available from noon– 6:00 PM for a fee of 50%.
What time is check-out at Grand Kempinski Hotel Shanghai?
Check-out is at noon. Late check-out is available for a 50% fee (subject to availability).
Where is Grand Kempinski Hotel Shanghai located?
Located in Pudong, this luxury hotel is within a 10-minute walk of Shanghai Stock Exchange and Oriental Pearl Tower. Jin Mao Tower and Shanghai World Financial Center are also within 15 minutes. Dongchang Road Station is 12 minutes by foot and Lujiazui Station is 15 minutes.
4.5
Wonderful
Rating 5 - Excellent. 529 out of 850 reviews
5 - Excellent 62%
Rating 4 - Good. 231 out of 850 reviews
4 - Good 27%
Rating 3 - Okay. 50 out of 850 reviews
3 - Okay 6%
Rating 2 - Poor. 25 out of 850 reviews
2 - Poor 3%
Rating 1 - Terrible. 15 out of 850 reviews
1 - Terrible 2%

4.6/5

Cleanliness

4.3/5

Staff & service

4.5/5

Amenities

4.5/5

Property conditions & facilities
Write a review

5/5 Excellent

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the breakfast buffet because of the wide variety and grrt quality of the food. I also enjoyed the location. We wanted to stay near the Oriental Pearl Tower and this was a perfect 5 minute walk away with great access to shops and fun things along the way!
Stayed 2 nights in Jan 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best
One if the best hotels I have stayed in. Wonderful view from hotel room, fantastic buffet breakfast and very nice bar. Can’t be faulted.
Stayed 2 nights in Dec 2019

4/5 Good

Business traveler
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Internet connection was a disappointment.
Internet connection was a disappointment. Breakfast and daily selection of food/drink on the 28th floor is also very modest.
Stayed 4 nights in Nov 2019

5/5 Excellent

Business traveler
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
HIGHLY RECOMMENDED HOTEL
Will definitely come back. Excellent service, great breakfast, nice view of the river.
Stayed 1 night in Nov 2019

5/5 Excellent

Business traveler
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019

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