Sharlot Hall

Friendly staff hotel was clean for its age it is well maintained location is excellent

Expectations! The photo on Hotels.com web site implies a calm, rural area with trees. When I got to the top of the hill, I saw huge buildings and a big parking lot full of cars. I soon found out there was a casino with lots of outdoor music and people coming and going. I ask someone if this was the Prescott Resort and she said Oh yes, the hotel is back there behind the casino. My wife doesn't walk well but we did get to the hotel. The staff are great and the room is good. No problems. The check in rep was careful to tell me I got an upgrade and a $12 off on food or beverage. But, it didn't work in the coffee shop. I will not stay here again because of the longer walking required for my wife. But younger folks might really like the atmosphere.

beautiful, But the app communication and texting was insufficient. We were locked out a day in advance. The large dogs were anxious when owners left for the day and barked incessantly. Shower pan/floor was damaged.