Exterior detail

Reviews of B&B Siena in Centro - Diffuso

B&B Siena in Centro - Diffuso
Via di Stalloreggi 14-16, Siena, SI

Reviews

8.4

Very Good

Rating 10 - Excellent. 49 out of 103 reviews" "
Rating 8 - Good. 32 out of 103 reviews" "
Rating 6 - Okay. 17 out of 103 reviews" "
Rating 4 - Poor. 2 out of 103 reviews" "
Rating 2 - Terrible. 3 out of 103 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Julie

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Tiny bed. Grim room. Was clean and staff are nice.
Stayed 2 nights in Oct 2023

8/10 Good

Lennie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyable stay. Close to main attractions
Stayed 2 nights in Oct 2023
Response from Michela on Nov 20, 2023
thanks

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room is in great condition as well as the bathroom. There is a shared kitchenette with refrigerator. Joy, the manager of the property ,was extremely helpful and available during business hours to provide advice and help with transport although it is a fairly short walk to the bus terminal. Would stay at this place again in the event that I get back to Siena and I do recommend it.
Response from Michela on Oct 9, 2023
thanks!!!!

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Siena is possibly my favourite city on earth! This guesthouse is charming, has character and a stones throw from the sites of the centre. Loved it
Stayed 1 night in Sep 2023
Response from Michela on Oct 9, 2023
Thanks!!!!!

10/10 Excellent

Demian

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to the main plaza, duomo, restaurants, and the historical districts of Siena. Small room but clean and has a nice little area for sitting outside.
Stayed 2 nights in Sep 2023
Response from Michela on Oct 9, 2023
Thanks!!!!!

10/10 Excellent

Ewelina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Joy on Sep 16, 2023
thank you!

10/10 Excellent

Felix

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best bang for your buck!
Stayed 4 nights in Aug 2023
Response from Joty on Aug 31, 2023
thank you so much! See you next time!

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect trip and excellent staff. Highly recommended.
Stayed 1 night in Jun 2023
Response from Joy on Jul 8, 2023
thank you!!! See you next time!!

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Joy showed us to our room which is across town from the room which was a bit confusing but not a big deal. She was very nice and told us a bit about the city as we walked to the room. The room had very high ceilings and a large bed which was nice since we had stayed in some rather cramped areas while in Italy. The bathroom was attached and spacious enough to move around in. The shower was hot and drained well. Overall, one of the better places we stayed on our trip, and I wouldn't hesitate to book this place again. Excellent value for the money and a very kind host to boot.
Stayed 2 nights in May 2023
Response from Joy on May 26, 2023
thank you!! See you next time!

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Clean bedroom with private bathroom (which is very important and somehow scarce in Siena). Friendly and helpful staff. Great location in the city center
Stayed 1 night in May 2023
Response from Joy on May 16, 2023
thank you! See you next time!

10/10 Excellent

Hyunhi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2023
Response from Gioia on Apr 30, 2023
thank you! See you next time!

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I LOVED THIS PROPERTY! I had a great little room in a wonderful neighborhood convenient to the Cathedral and central Siena. It was a ground floor room in a 3 bedroom apartment. I never meet the others staying in the apartment but saw their rooms after the checked out while they were being cleaned. All three rooms were nice. We shared a common living and kitchen area that was sufficiently stocked. My room was furnished with great antiques. The bathroom was small and the shower was cramped but usable (I didn't travel to Italy for a Bathroom). My favorite part of the apartment was the garden terrace. It was a lovely spot with a bistro table and 2 chairs with a view of the top of the cathedral bell tower and the neighbors very well maintained vegetable garden. I could has spent days just sitting on this terrace. Every morning I would have my breakfast at the table and enjoy the view and the quiet. This apartment gave me a real since of what it must be like to live in Siena. I hope I am fortunate enough to visit Siena again and enjoy this lovely Italian gem. On a side note - Be aware that the rental office is across the street from where my GPS placed it. So look around when you get to the general vicinity. Also know that Siena is HILLY! Those with mobility issues may have problems with steep terrane. While this was a ground floor apartment, there were 2 steps into the building and 2 more to the apartment.
Response from Joy on Nov 8, 2022
Thank you so much for the wonderful message !!! It was a pleasure to host you, I hope to see you again next time!

8/10 Good

Trang, San Jose

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is clean, staff is very helpful and friendly, location is just couple minutes to the cathedral. Parking is about 8-10 mins walking with up and down hill and we only stayed 1 night, so we decided to leave our luggage on the car and just carry the backpack
Stayed 1 night in Sep 2022
Response from Gioia on Oct 5, 2022
thanks

10/10 Excellent

Ana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Excellent Experience, Joy was extremely friendly, available and helpful with every single issue, question, and request we made. Better than that impossible!!!! The room was neat in every sense and location close to absolutely whatever you want to visit in Siena ,just a few steps away from the major monuments and the spectacular main square, and a brand new laundry. The only downside was the the lack of WiFi, which could be easily fixed. Apart from that, this is a really nice place to stay.
Stayed 2 nights in May 2022
Response from Gioia on Sep 11, 2022
Thanks

2/10 Terrible

Matthew

Stayed 1 night in Jun 2022

10/10 Excellent

Grigoriy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful reception staff (they helped me to get to the train station when there was a delay with taxi service), very close to all interesting places in Siena
Stayed 2 nights in Apr 2022
Response from Joy on May 8, 2022
HI, Grigoriy!!! It was a pleasure!!!! See you next time!!! Joy

8/10 Good

Itamar

Liked: Cleanliness, staff & service
The staff was great ! The room was oldie
Stayed 1 night in Oct 2021

6/10 Okay

Richard

Liked: Cleanliness, property conditions & facilities
Clean, basic room in a reasonable location
Simple, bare-bones but clean room and bathroom. A flat in a house has been converted to provide 3 separate rooms with common entrance area which has a kitchenette. Room had little more than just a bed and a small table. It was fairly cold but at night heating was turned on. Location is reasonable, within about 5min walk from Duomo and Piazza del Campo - however is on the opposite end of the Old town from the train station. Check in office is a few hundred metres down the road - note it has limited hours and outside of those hours there is no one. Overall a decent option for a short stay if basics is all you need.
Stayed 1 night in Oct 2020
Response from Joy on Oct 27, 2020
thank you!!! See you next time!!!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a single room in a small apartment near the Duomo. Two other rooms were shared by other unknown guests. Kitchen available. Best part was a small private garden outside my room.
Stayed 1 night in Oct 2018
Response from GIOIA on Oct 17, 2018
THANK YOU SO MUCHE FOR CHOOSE US!

8/10 Good

George Brian, Ontario, Canada.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Living within the historic beauty of old Siena.
When you've adjusted to living in a cosy flat that is in a building perhaps built in the 15th century, you start to really love this location. It's homey, quiet and very picturesque. The beautiful Horticultural Garden of the University of Sienna is just around the corner. It's an easy 5 to 10 minute walk to the Piazza del Campo, the Duomo, and most museums and attractions in this timeless city. One stipulation, don't expect a 21st century, ultra-modern, sleek hotel, this is living within history, therefore there are lots of stairs and few elevators. However, the atmosphere is incomparable.
Response from gioia on Sep 11, 2022
Thanks!!!!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute place in the town center
We had a brief overnight stay here and enjoyed our time. The location was perfect, the price was reasonable, and the Italian family who owns it is so pleasant and charming. My mom happened to be sick at the time and they brought us a hot water bottle for her. I also had a work emergency and needed to print something and they let me print in their office, which was beyond my expectations. Our apartment/room was quaint, though our bathroom and hallway had motion-sensing lights that were terrible and did not function well. We were also under the impression that the place had wi-fi, but the wi-fi access was actually only in the office, which was in the building adjacent to our room and not convenient. The fact that they offer breakfast is really nice, though it was nothing special (yogurt, packaged croissants, coffee). However, the place is perfectly located for all the major sights in Siena and the charm of the family (who have apparently been running this business for over 60 years) made it worth it.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Just try to Sleep
There is no A/C so the window was open. The wine bar across the street was too noisy into the morning hours

8/10 Good

Trbojevic, Belgrade

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The pleasant surprise
The hotel is in very centre of the old city, between Duomo and Piazza del Campo. The room was very nice and clean, with private bathroom ( I was in a room named Conte). The breakfast was almost basic. Very pleasant experience!

6/10 Okay

Debra, Houston, TX

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
know these things before you book
Staff very friendly and accommodating. Rooms spread across various buildings in heart of old Siena so NO access by car. GPS can't get you close without taking you on restricted roads which we did, but staff contacted police to request that the fines be waived. First room right off the Main Street and no AC so we were awoken at 3 AM by garbage trucks, delivery trucks, etc. which didn't g stop. Fortunately they were able to move us to a location several blocks away that was quieter for subsequent nights. Second room was very large and very quiet. Beds and pillows hard in both rooms and furniture worn but spotlessly clean. Showers tiny but water pressure good. Breakfast: coffee and fresh cake good, but rest were packaged items. Considering the options a few seconds down the street we passed on eating hotel breakfast each day. Location excellent for sightseeing.

6/10 Okay

Anthony, London

Liked: Cleanliness, staff & service
Central to Sienna
It's a B & B what do you expect - it's a room not a suite. Very central location particularly handy for the Dome, but by Sienna's standards a major throughfare so noisy and with a bar right opposite that does not seem to curtail its customers from shouting at each other until 2:00 AM so not good if that disturbs your sleep. Shutting the window was not an option, it was very close and humid and there is no air conditioning or fan. There was a room safe. A good choice of local restaurants very handy. Very welcoming staff and very friendly. Breakfast is basic continential.

8/10 Good

Alan, Dunedin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, I would recommend to friends
We found the office to check in easily, were then escorted to our B n B. The room was large and although the shower was small, it was standard for Italy. Great central location. The lady who prepared breakfast was charming and helpful. Intimate breakfast space.

6/10 Okay

Verified traveler

Liked: Staff & service
Near bus terminal and town centre, convenient.
Breakfast disappointing Should inform us to leave the luggage at the hotel first, instead of lugging them to the reception then back to the hotel again on the same route. (applicable to those come from bus terminal)

6/10 Okay

Elizabeth, Los Angeles

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Not a great experience
This is not a hotel, but a family that runs a few apartments all over the old city. The address they give is the office. After we parked the car (with great difficulty in old city), we came to the address provided only to find that this is an office and our room is on another side of the city. It took us an hour to drive around to get to the other side. They did not want to help with getting a permission to enter the ZTL (zona where all traffic without permit is prohibited). In all places we visited in Italy, owners always got us a permit to drive to the place to unload. But not in this case. The room was tiny and dingy with old furniture and miniscule bathroom. Breakfast is non-existent. Coffee, a roll from supermarket, dry cake and butter and jam. That's it. When we were leaving it was raining really hard, so we asked the owner again to either get us a permit to come to the apartment to load our luggage or maybe drive us to the car park with our luggage, so it doesn't get soaked. This was also refused. You can find a better place in Siena

8/10 Good

Verified traveler

Liked: Staff & service
Disliked: Room comfort
Location
Good location , poor breakfast for B&B, roll and yogurt

6/10 Okay

ES, Boston

Liked: Room comfort
good location.. everything else ok..
Great location.. About 15 euro cab ride from the station. (You can take city bus too, we dint explore that option). Walkable from the the main historic center. We had a room facing the Main Street and it was extremely noisy almost all night .. The room was decent size.. Breakfast was the worst we had in our 18 day italy trip.. They only have coffees , juices and pre packaged toast. No wifi. Good thing were only there for a night.

10/10 Excellent

Armando, Colombia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent in every sense.
Everything is excellent, the Albergo Diffuso staff was helpful and kind, the room was neat in every sense, location close to absolutely whatever you want to visit in Siena, and they offer a very nice breakfast. The only thing I would recommend to them is to have the credit card machine right in the office they attend the customers (on Via Stalloreggi) as, I am sure, some would not like to see their credit cards taken away somewhere else outside the office to be returned a few minutes later.

6/10 Okay

Tex, Costa Mesa, CA, USA

Liked: Cleanliness
Disliked: Staff & service
Good location
The front desk needed to be more helpful with bus and train schedules

8/10 Good

Oz, Australia

Liked: Cleanliness, property conditions & facilities, room comfort
Great location
Close to everything but can be noisy if room faces onto rear street. Owners friendly and helpful. Central checkin is a long distance from actual accommodation which can be a problem if you have luggage to move along the narrow cobbled streets. Breakfast is basic.

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
The city can be very noisy, and let them know that if you need a quiet room .p

10/10 Excellent

Ann, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming place to stay
Charming hotel in a wonderful location. Antique furniture and beautiful beams on the ceiling. The owners are helpful and Goiia speakes fluent English. She called to confirm our car service to Volterra even though it was to the States. Very small space for breakfast but the attention and home made cake made up for it. Goia (she calls herself Joy) is a delight! We would stay with them again.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, no WiFi
The owners were very friendly, available and helpful.The room I stayed in was small, but cosy and with lots of character. The location was perfect, just a few steps away from the major monuments and the spectacular main square in Siena. The only downsides were the rather mediocre breakfast and the lack of WiFi, both of which could be easily fixed, so I was particularly frustrated. Apart from that, this is a really nice place to stay.

10/10 Excellent

Jane, Indiana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience
The location is perfect, right by the Campo. Clean, large room and bath. Breakfast with coffee in the morning. Friendly staff. Staffed office. The only drawback was because of the great location, sometimes it was a little noisy at night as local teens walked by. But I wouldn't hesitate to stay here again.

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, property conditions & facilities
El hotel es muy céntrico y bonito pero lo que más destaco es la atención del personal porque son extremadamente amables.
Stayed 1 night in Apr 2024

8/10 Good

Roberto

Stayed 1 night in Feb 2024

6/10 Okay

Lorenzo

Disliked: Amenities
Stayed 1 night in Nov 2023

10/10 Excellent

Laura

Stayed 2 nights in Nov 2023

10/10 Excellent

Calogero

Traveled with family
Liked: Amenities
Struttura ottima a tre minuti da piazza del Campo,vicina a parcheggio(a pagamento)facile da raggiungere.Stanze grandi,pulite e comode per un soggiorno più o meno lungo. All’arrivo siamo stati accolti molto bene dalla Gioia la quale si è mostrata sempre disponibile e professionale. Consigliatissimo!!!!
Stayed 1 night in Jul 2023
Response from Gioia on Aug 8, 2023
Grazie mille per il Feedback! Alla prossima!

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Dadurch dass die Unterkunft zum Entladen des Gepäcks nicht angefahren werden konnte war der Weg vom Parkplatz sehr anstrengend. Ein Hinweis auf einen näher gelegenen Parkplatz am Übergang zur ZTL wäre angebracht gewesen. Sehr zentrale Lage mit kurzen Wegen zu den Sehenswürdigkeiten. Super freundliche und hilfsbereite Vermieterin.
Stayed 1 night in Jun 2023
Response from Gioia on Jun 20, 2023
Vielen Dank für das Feedback. Tut mir leid wegen dem Auto, aber die ZTL-Regeln sind auch für uns sehr hart!

10/10 Excellent

Irene

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Camera ampia, pulita, vicinissima a tutte le attrazioni del centro città, check in e check out veloci e semplici.
Stayed 1 night in Jun 2023
Response from Gioia on Jun 12, 2023
Grazie mille Ragzzze è stato un piacere!! Alla prossima!!

8/10 Good

Martina

Liked: Cleanliness
Räumlichkeiten sehr schön. Nur die Kaffeemaschine war eine Katastrophe!!!!!!!! Ich würde mir auch gerne einen Toaster wünschen, um Brot aufzutoasten. Gracie
Stayed 2 nights in May 2023
Response from Gioia on Jun 12, 2023
Entschuldigung für die Unannehmlichkeiten wegen des Kaffees! Aufgrund der Entscheidung des Unternehmens haben wir nicht viele Geräte eingebaut, aber ich werde mich um Verbesserungen kümmern! Vielen Dank für das Feedback!

10/10 Excellent

Massimo

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottimo soggiorno
Struttura storica, a due passi da Piazza del campo, comoda e pulita. Gestori simpatici, che ci hanno ricordato che si ha diritto ad uno sconto sui parcheggi (basta chiedere le modalità per averlo alle strutture dove si risiede). Ovviamente mobili antichi in camera ma ben sfruttati (mi ha fatto sorridere il modo in cui sono montate le "gruccie" appendiabito).
Stayed 1 night in May 2023
Response from Gioia on May 26, 2023
grazie mille per il feedback!!! Alla prossima!!

8/10 Good

Ginevra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023
Response from Gioia on Jun 12, 2023
grazie mille

10/10 Excellent

Davide

Stayed 1 night in May 2023
Response from Gioia on Jun 12, 2023
grazie mille

10/10 Excellent

Patrick

Stayed 3 nights in Apr 2023
Response from Joy on May 8, 2023
thank you! See you next time!

8/10 Good

Mohammad Sadigh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nette Personal. Piazza del Campo in 4 Minuten fußläufig erreichbar.
Stayed 2 nights in Apr 2023
Response from Gioia on Apr 30, 2023
thabk you! See you next time!!