“Room was basically clean bedding very fresh.
Bathroom mouldy and missed soap deposits in bottom of shower. Shower rail broken and unable to take out of holder. Shower intermittently cold and scalding hot. Unable to shower properly and unable to shower the toddler after a hot and dusty day out.
Parking so limited upon returning after our festival at 10.45 pm unable to park with a very tired toddler in tow. Tried to find a member of staff which took me a further 15 mins.
On a positive note……
“Really great communication and the room and en suite were lovely - great for one or two nights in an easy location - will definitely be using this accommodation again - highly recommend”
“Staff were very helpful. The meals at the restaurant were great. There is no air conditioning anymore at this hotel. You could see the spot on the wall where they ripped out the thermostat (didn't even paint it over). And you could see the vents where AC used to flow from.”
“No Air conditioning! Bar under with loud party all night long. Windows open for air. You book this room only if you want to party. Otherwise you will be kept up all night long. 90 degrees outside and hotter inside do to restaurant ovens directly under room. It was the worst experience. Jet lag turned into nightmare 😫”
“The whole facility was dirty, my room wouldn't unlock and no one could help me and there were weird smells. I ended up sleeping somewhere else for the night.”
“Horrendous. Oven was so dirty it couldn't be used. Room has one mug, one towel, one pillow - two of us staying. Dirty sponges left at the sink, clearly used multiple times. Bed was horrific, worst mattress I've ever slept on, very old, bed falling apart, not even a full size double. Husband and I are very average in size I had to try and sleep either end of the bed - didn't help due to the noise of other residents all night. Fridge not cleaned, food still in there from last person.Young men……
“I didn't like anything about this place
Its the worst place ever.
There's no one to help you ,and the place is filthy and inhabitable for visitors.
I booked with Expedia expecting something better than what we got
Bathrooms are outside of bedroom and very disgusting..
Floors was very dirty like someone stepped on dog poop as you enter inside
We were very tired coming from USA and didn't have the energy to find another place..
We couldn't even take a shower there.
The bed was very unsanitary we……
“Booked on the day and confirmation came through.
On arrival at the property I hadn’t received the access code. After several phone calls and a chat with a Virtual Assistant. It transpired that the room was occupied. Expedia when contacted apologised and said
It would be resolved in the next 72 hours.Thiis is of no help when you need a room at the time
VERY DISAPPOINTING.
Still awaiting resolution and refund”