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The hotel was in a great spot. Handy for tube stations. We visited the Imperial War Museum which is very close by. We also walked to Covent Garden past the Houses of Parliament. We had gone to London for the world athletics so the tube direct to Stratford was great. One disappointment was that we ...
The staff was really welcoming and help us with any request. The rooms were amazing, clean, and glorious air conditioning. Also, it had a plug for our American hair dryer which was wonderful.
Close to tower bridge and the Tower of London walking excess to rail network and lots of bars and places to chill and enjoy the views excellent hotel and very friendly
We've stayed three times at this hotel over the past 12 months and the comfort and service has always been excellent. Room sizes vary slightly and although well equipped, some don't have drawers to put clothes in only a shelf on top of the wardrobe. Supply of tea and milk cartons could be more generous ...
The hotel is perfect for walking to famous landmarks or hopping on a bus tour I would definitely stay here again. The concierge desk is the best I've ever experienced
Beautiful hotel, great staff. Right about Burrough Market and the Tube. Lobby starts on floor 35 and rooms extend up to 55 roughly. Rooms are dead quiet. Completely soundproofed. Beds about as comfortable as you can get. Bathrooms well layed out with top amenities. Twice daily maid service with turndown ...
What an amazing hotel. Staff was so friendly and accommodating, room was clean and spacious. Would recommend to everyone visiting the area and looking for a place to stay.
This hotel was fun! It has a self check-in, which allows you to "pick" your room (city view, etc.). There is a person/people available to assist you with self check-in if necessary, but the screens are pretty user friendly. The rooms are fun, and filled with "CitizenM says" humor found everywhere ...
This hotel is gorgeous and the staff are simply the best. Customer service just cannot be better and the food...mmm delicious!! I can't wait to return to London and I shall be staying at this hotel - always!!
Excellent receptionist manner that made us feel really welcome that in turn set the tone for the two day stay off on such a positive note - if I could remember her name I would mention as she is certainly an asset for the company (all I can remember was that she was Polish) Really good location close ...