“One of the best hotels in the area. Grace staff clean rooms, and a nice restaurant connected to the hotel as well as a bar for late night drinks and snacks.”
“Let’s start with finding out after we completed check in that the elevator was not operating and our room was on the second floor. Stairwell was filthy. The stairs had something sticky on them. The swimming pool was closed. The side entrance sidewalk had been torn out and replaced with stones, very hard to roll a suitcase over. The breakfast was disappointing. The cinnamon rolls were dried out, the oatmeal was almost a solid clump. Husband said sausage and potatoes were cold and dried out.”
“There were no stairs, which made you carry your luggage or if you were disabled you couldn’t get to the second floor
A fire alarm went off in very early in the morning by a toast
The toaster was never removed from the breakfast bar several hours later and caused a safety factor in my mind”