“The close proximity to a train made lots of noise. Traffic noise was also very high.
Had to keep the fan on from the air conditioning to drown it all out.”
“My sister and I were locked out of our room for almost two hours due to a defective door latch. After breakfast, and despite the good efforts of the on-site staff, we could not get in and leave when we needed. Thankfully, one of your onsite employees, after being unable to get some help on site, was able to remove the latch entirely using a screwdriver.
I believe the problem was occurring before we used the room and was never followed up on. There must be a systemic problem starting at the……
“Door locks were coming apart. No coffee pots in the room. No water pressure to speak of. We ran a little behind at check out time and they was gracious enough to allow some leeway at check out.”