“We feel very bad, We got there and there was no staff. We rang the bell many times, but no one answered. That's too bad 👎 We have booked a room, but we do not have any accommodation. Because we didn't feel it was safe😢”
“We had a large room with a full refrigerator freezer and a jacuzzi tub for 2, all very nice. Breakfast was very good with many options from eggs to waffles to cold cereal, yogurt, fruit, etc.
The room was musty and needed a larger exhaust fan. The ceiling tiles in the toilet room were water damaged. The cleaning was below par in both the room and the hallway. The vents were dusty and the carpet looked like it needed cleaning.
One of the elevators was out of order, but was being repaired during……
“It sucks to write this because the front desk associate was nice and only charged us a fee for one dog when we had two, but we didn't end up staying in the room. The smell of smoke and urine immediately hit us when we opened the door. They offered some spray to help, but no spray was going to help with that, and there were no more rooms for us to move into. The price is eye catching, and one room isn't representative of the whole establishment, but beware when booking.”
“Room 229 had a leaking ceiling. You could see the spackle spot from where they tied to fix it better but over night around 1am when someone took a shower on floor 3 the ceiling in the bathroom started to leak. Dripping water into the bathroom light fixture, onto the floor and on the carpet. The staff was nice to move us to room 224, but they really need to figure out what the issue is. Staff said it is because of customers not knowing how to put their shower curtain, but it seems more like a……
“The bathtub looked like a mat had been removed and was left looking dirty. There was no pool or continental breakfast, and the internet access was horrible. We were very disappointed.”