Overview of Hotel Neo Gubeng - Surabaya by ASTON

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Guest reviews

4.0 / 5Very Good
63 reviews


  • Free WiFi
  • Free Parking
  • Air Conditioning
  • Spa


What's nearby

Choose dates to view prices

Free cancellation on all rooms

Book with confidence knowing you'll have flexibility if plans change.

  • Standard Room

    Standard Room

    Room amenities

    • 183 sq ft
    • City view
    • Sleeps 1
    • 1 Twin Bed
    More details
  • Deluxe Room

    Deluxe Room

    Room amenities

    • 258 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed OR 2 Twin Beds
    More details

About this area


Located in Surabaya, Hotel Neo Gubeng - Surabaya by ASTON is in the city center. Travelers who have shopping on the agenda can visit Grand City Surabaya and Tunjungan Plaza. Surabaya Zoo and Suroboyo Carnival Night Market are also worth visiting. Our guests appreciate the hotel's central location.

Popular Location

What's nearby

  • Submarine Monument (Monumen Kapal Selam) - 15 min walk
  • Surabaya Plaza Shopping Mall - 18 min walk
  • Grand City Surabaya - 4 min drive
  • Tunjungan Plaza - 9 min drive
  • Rumah Sakit Umum Daerah Dr. Soetomo - 14 min drive

Getting around

  • Surabaya Gubeng Station - 16 min walk
  • Surabaya (SUB-Juanda) - 39 min drive


  • Coffeeology – Restaurant offering international cuisine. Serves breakfast, lunch, and dinner.

About this property

Hotel Neo Gubeng - Surabaya by ASTON

3-star Surabaya hotel in Gubeng, near Grand City Surabaya
A restaurant, spa services, and concierge services are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. All 58 rooms offer free WiFi, minibars, and LED TVs with cable channels. Guests will also find room service, safes, and showers.
Hotel Neo Gubeng - Surabaya by ASTON offers 58 air-conditioned accommodations with minibars and safes. 32-inch LED televisions come with cable channels.
Bathrooms include showers, slippers, and complimentary toiletries. This Surabaya hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Property amenities


Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Free self parking
Roundtrip airport shuttle (surcharge)

Food and drink

Buffet breakfast available for a fee daily 6:30 AM–10 AM: IDR 70000 for adults and IDR 35000 for children
1 restaurant
Room service available

Things to do

Spa services

Family friendly

Dry cleaning service
Laundry facilities

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage

Languages spoken


Business services

Computer station
Meeting rooms




Designated smoking areas

Room amenities


Air conditioning


Free toiletries


32-inch LED TV
Cable channels

Food and drink






Check-in time starts at 2 PM
Minimum check-in age - 18


Check-out before noon


  • No pets or service animals allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types accepted at this property


Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: IDR 70000 for adults and IDR 35000 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. No pets and no service animals are allowed at this property.

Property is also known as

  • Neo Gubeng Surabaya Hotel
  • Neo Gubeng Hotel
  • Neo Gubeng Surabaya
  • Neo Gubeng
  • Hotel NEO Gubeng - Surabaya Java
  • Hotel NEO Gubeng Surabaya Java
  • Neo Gubeng Surabaya
  • Neo Gubeng Surabaya By Aston
  • Hotel Neo Gubeng - Surabaya by ASTON Hotel
  • Hotel Neo Gubeng - Surabaya by ASTON Surabaya
  • Hotel Neo Gubeng - Surabaya by ASTON Hotel Surabaya
All reviews

Frequently asked questions

Guest reviews


Very Good

5 - Excellent
4 - Good
3 - Okay
2 - Mediocre
1 - Poor
Service and Staff
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 2 nights in Feb 2020

4/5 Good

  • Liked: Staff & service, property conditions & facilities

Modern setup hotel. The breakfast menu changes every day. The location is not far from TP mall. Staffs are polite and responsive. We choose this hotel because has a good experience with the same chain hotel in Jakarta.

Stayed 5 nights in Nov 2019

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great room

Great stay. Wasn't expecting a spacious room n bathroom. Comfy room too.

Stayed 1 night in Nov 2019


    Like breakfast enough food, did not like one way location street and no karaoke.

    Stayed 4 nights in Oct 2019

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    + Spacious room. + Coffee maker. + Nice staff - A/C less cold. - water shower is not hot at night

    Stayed 1 night in Sep 2019