冲浪起来

We've been coming here for years. Unfortunately, this will be our last. We always book an ocean front room but for the last few years we get a room where the glass is shaded by moisture in between the double glass. We asked for a different room but were told none were available. Second year in a row that the elevator was broken. We were able to use the service one this time luckily. We were promised an "upper level" room. We were put on the third floor, (there's five floors). When we asked for a higher room as promised, we were told there were none available and since we booked through a third party there wasn't anything they could do. The restaurant was nice. The food was pretty good and the staff were super. The indoor pool is very nice. You can't beat the location. We're gonna miss it here but too many issues.

The location of the room was not good. It was above the garage exit. The second floor looked unsafe. The balcony door could not be closed and was broken.