Susono Vacations from $1,974

It is very nice place for a family trip

Hotel had all amenities and was convenient for the end of our trip being close to the airport. We were able to do laundry in the room which was helpful.

Room is Clean and Modern. Upstairs pool is 5000 yen charge to use th beds for 3 hours, there is no bar and you can only take up water - strict policy. I like to relax and be able to enjoy a pool experience so the water rule wasn't my idea of a good time. You can use the thermal baths for free between certain hours. The shuttle buses are great but there is a big gap between the times going out and returning. There isn't much to do close by other than Disney so if you want to eat anywhere else etc or even just get a coffee In the morning then facilities for that are limited. You can't just take a stroll to the shops, everything is a taxi ride away. Staying for 4 days with my son I found that quite challenging especially around eating times when we weren't at Disney. We used Uber eats but the hotel policy is to not deliver to the room so if you are alone with children that is a challenge. They did accommodate with this however. There are washing machines which is handy but you can't put a lot in them, the wash and dry cycle left my clothing wet and I had to wait which meant more money and paying for late check out (again the hotel did this at a cheaper cost but it meant my next check in at my next residence was delayed). The staff were very helpful and couldn't be nicer. They did a review at the beginning which would be better at the end. Coffee machines or a coffee machine down stairs would be handy because if you don't have breakfast downstairs you can't just buy coffe

Immaculate clean. Helpful and hospitable staff. The laundry ameneties are functionable. Dryer dried fast! The kitchen is well equipped. You have anything you need in a kitchen. The only thing I wish they provide is body lotion! :)

Service was excellent and location was close to shopping/restaurants/train station.