Ratings based on 4,348 Verified Reviews

They paid and stayed. We double-checked.
4.8 out of 5
97% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from UK

Great hotel

Posted Sep 2, 2015
Pros: Wayne, the doorman, was chatty, friendly, welcoming and genuine!
Location: Centrally located so it was easy to get to everything - Circular Quay, shopping, museums, Opera house, gardens etc
My home from home for a week! I thoroughly enjoyed my first stay in Sydney not least because I was always assured of a friendly greeting when I returned from a long day of sightseeing!
4 out of 5
Recommended
for Business Travelers
by A verified traveler from Canberra

Great hotel in CBD

Posted Aug 30, 2015
Pros: The bathroom. The Staff, My room. Nice touch in Lobby was the FREE Lindt Hot Chocolate in the afternoon
Cons: The valets were lovely and as helpful as possible with the parking, but $45 day for parking is extortionate if you are a hotel guest
Location: Short walk to Circular Quay & transport. Lots of places to eat nearby that cater from breakfast to dinner
Best bathroom I have ever had in a Hotel. Best shower ever! Big bath... long, deep & wide. Plenty of room! Nicely appointed. Bed was comfy. Even had pillows to my liking. Free wifi!!! Even a small bowl of fruit! reception very friendly & helpful. more fruit for the taking here as well!
5 out of 5
Recommended
for Everyone
by A verified traveler

World class hotel

Posted Aug 26, 2015
I had a very pleasant stay. The service was excellent, in particular the staff on the lobby floor. The hotel is situated in a great location, tucked away from the main street but within minutes of shops, etc. The room was spacious and very clean. Overall, highly recommended.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 23, 2015
Business trip with family. Good location. Nice hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 21, 2015
Overall experience was good. Staff were always helpful and friendly. Hotel is clean and comfortable and in a convenient location too.
5 out of 5
Recommended
for Everyone
by A verified traveler

Wonderfully located.

Posted Aug 1, 2015
Excellent staff. Very good service. Centrally located. I cannot recommend it highly enough.
5 out of 5
Recommended
for Everyone
by A verified traveler

A quiet and confortable place

Posted Jul 31, 2015
We enjoyed our stay in a hotel that is confortable, quiet and close to the most attractive plaxes in Sydne
4 out of 5
Recommended
for Everyone
by A verified traveler from Sth. Aust

Close to major retailers and restaurants

Posted Jul 22, 2015
Loved the concierge staff in particular Kevin, brilliant service, and a great smile first thing in the morning.
4 out of 5
by A verified traveler

Good Central Location

Posted Jul 16, 2015
Pros: Location, free wifi
The room is spacious and clean, business centre is handy, centrally located so was easy for meetings, have decided that I'm not really a fan of the 5 star hotel model as have stayed in lesser star hotels/accommodation which the all round service and offer provider adds more value to the customer experience.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 11, 2015
Nice hotel, spacious rooms, great beds, helpful staff, centrally located