Ratings based on 5,351 Verified Reviews

4.7 out of 5
94% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Houston

Close to all Sydney attractions

Posted Apr 23, 2017
Great location and awesome staff. Highly recommended
5 out of 5
Recommended
for Everyone
by A verified traveler from Sydney

Good location

Posted Apr 19, 2017
Pros: Location was great.
Location: Great! Close to malls and most restaurants.
Good place to unwind, staff was attentive and service was great.
4 out of 5
by A verified traveler from Melbourne

Very central, close to train, small room.

Posted Apr 18, 2017
Pros: Location, bed and shower, 12pm check out, room service, free bottles of water each day, free pillow choices.
Cons: Maybe call people about extra charges prior to charging them to check if it is right or not.
Location: 10-15 minute walk from Circular Quay (harbour bridge, opera house, ferries etc). CBD shopping precinct 10 minute walk. Restaurants and bars.
Hotel is in very central location in CBD, near some nice restaurants. Approximately 10-15 minute walk to Circular Quay. 5 minutes to train station. Room was very small, and not much natural light as faces a small internal garden. Very comfortable bed, and great shower. 12pm check out was great too. Bit annoyed to have an added mini-bar charge that I didn't use, but this was rectified quickly. Room service food was pretty good and not unreasonably priced.
Comment from Hotel Management
Apr 20, 2017 by Peter Tudehope, Hotel Management
Dear Jess, Thank you for taking time to provide a hotel review. We appreciate the positive comments that you have shared and we hope that we are given the opportunity to welcome you back to the hotel in the near future. Yours Sincerely, Peter Tudehope General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Canada

Great hotel in a great location

Posted Apr 15, 2017
The hotel facilities are outstanding. The staff is excellent – very helpful and efficient. The hotel is in an ideal location in central Sydney, close to museums, shopping areas, and Circular Quay.
Comment from Hotel Management
Apr 16, 2017 by Peter Tudehope, Hotel Management
Dear JR, Thank you for taking time to provide a hotel review. We appreciate the positive comments that you have shared and we hope that we are given the opportunity to welcome you back to the hotel in the near future. Yours Sincerely, Peter Tudehope General Manager
5 out of 5
Recommended
for Couples
by A verified traveler from Hong Kong

Posted Apr 10, 2017
Cons: In-room dining took quite some time to deliver. A bit of disappointment if you are starving. The food is very good though, well worth the wait.
Location: Right at the centre of Sydney, what else can you ask for.
Stayed for 4 nights at Studio Spa Suite. A very decent experience. Doesn't have the "wow" factor of some other gimmicky hotels, but the quality of the room and the service are very good. All fine details are properly taken care of. A textbook example of what a good hotel should be.
Comment from Hotel Management
Apr 12, 2017 by Peter Tudehope, Hotel Management
Dear Jimmy, Thank you for taking time to provide a review. I apologise for any disappointment that these matters may have caused you and thank you for bringing it to my attention. I hope we have the opportunity to welcome you back to the hotel. Yours Sincerely, Peter Tudehope General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Canberra ACT

Great CBD location - access to Opera on the Harbou

Posted Apr 9, 2017
Pros: Well situated in heart of CBD, good and reasonably priced parking arrangements, good sized room, willing baggage storage arranged by concierge
Cons: Not all facilities tried because we stayed overnight only. Breakfast deal ($35/head ) was excessive for us - we went down town for breakfast
Location: Proximity to CBD shopping, harbour and opera, including Handa Opera on the harbour.
Easy check-in, no issues, accepted an offered room upgrade to Business Lounge level) although access to Business Lounge not included in upgrade! Good sized room although waste water plug in hand basin not working properly.
Comment from Hotel Management
Apr 12, 2017 by Peter Tudehope, Hotel Management
Dear Colin, Thank you for taking time to provide a review. I apologise for any disappointment that this/these matter/s may have caused you and thank you for bringing it to my attention. I hope we have the opportunity to welcome you back to the hotel. Yours Sincerely, Peter Tudehope General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Melbourne

Lovely Hotel

Posted Apr 3, 2017
Pros: Quiet, clean and spacious
Cons: no
Location: Central to everything in Sydney.
We stayed over the weekend and the room was clean, quiet and comfortable. We loved every minute whilst we were there. Fantastic experience and would stay again the next time we are in Sydney.
Comment from Hotel Management
Apr 5, 2017 by Peter Tudehope, Hotel Management
Dear Donny, Thank you for taking time to provide a hotel review. We appreciate the positive comments that you have shared and we hope that we are given the opportunity to welcome you back to the hotel in the near future. Yours Sincerely, Peter Tudehope General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from England

The Radisson Blu

Posted Mar 28, 2017
Pros: Hotel reception staff we good in explaining all the facilities available to us together with check in//out times, meal times, the use of the spa
Cons: All facilites offered and used were in good working order and clean. Hotel breakfast was excellant with a wide range of hot and cold foods on offer.
Location: Near to a vast majority of local attractions, bridge, opera house, gardens, harbour cruise, shops, sea world, with plenty of things for children.
the staff at the hotel were very helpful and explained all the facilities that were available to us, i.e the spa facilities, luggage storage etc. We stayed at the hotel both before and after we had cruised and both rooms were large rooms with a very good bathroom, on average I would say large than most of the hotels we have stayed in around the world. The hotel was close to cruise terminal, opera house and the bridge, together with the gardens, and some wonderful experiences in the harbour are all well within easy walking distance. We would definately stay at this hotel again if we are lucky enough to visit Sydney in the future.
Comment from Hotel Management
Mar 28, 2017 by Peter Tudehope, Hotel Management
Dear Guest, Thank you for taking time to provide a hotel review. We appreciate the positive comments that you have shared and we hope that we are given the opportunity to welcome you back to the hotel in the near future. Yours Sincerely, Peter Tudehope General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 20, 2017
Friendly staff, great amenities, complimentary upgrade, only down point was finding a lone dirty black sock in the room.
Comment from Hotel Management
Mar 22, 2017 by Peter Tudehope, Hotel Management
Dear Perth weekender, Thank you for taking time to provide a review. I apologise for any disappointment that this matter may have caused you and thank you for bringing it to my attention. I hope we have the opportunity to welcome you back to the hotel. Yours Sincerely, Peter Tudehope General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Authentic and friendly

Posted Mar 13, 2017
Although overused we felt our stay was authentic: friendly personable staff (always wanting to help); straight up no-nonsence airs or graces... Thanks we will come again. Ian and Owen Rm 1006.
Comment from Hotel Management
Mar 22, 2017 by Peter Tudehope, Hotel Management
Dear Anonymous, Thank you for taking time to provide a hotel review. We appreciate the positive comments that you have shared and we hope that we are given the opportunity to welcome you back to the hotel in the near future. Yours Sincerely, Peter Tudehope General Manager