“The front desk staff were very friendly and helpful on our check in and check out. We stayed in the junior suite which was a lovely space with character including exposed lovely wooden beams over 100 years old and decorated with wonderful sketches and tasteful suitcases in the stairways. The space is economically and efficiently used with very little waste. The rain shower always makes me happy and the air conditioning was a must have in the hot summer evening. An elevator led us to a second……
“This is the low season during Xmas that we know in Swiss , but lack of
Staff's to serve customer in this hotel, long waiting for checking out for 25 min, no one in Reception..v poor feeling to wasting our time with No response,.. in the Room , no kettle , hot water u need to go down to the Bar, no coffee machine 2 , why , we do not know ?”
“Worst hotel i have ever stayed in!!! They cancelled my booking few days before my arrival and the hotel was flooded!! Only a few staffs were working. The hotel was so old and the bathroom door wasnt working. I will never return to this hotel!!!! Its the oldest hotel in the town!!! ”