“I arrived on a Monday evening, and the only manager/owner was busy with a private event. No one was at the reception, and whenever I needed to pick up my key, asking for kettle, trying to fix wifi, I needed to walk across the building and fetched her at the restaurant.
What’s worse was the grocery was also closed and there were no other restaurants nearby. I had to eat little food I brought with me to make through the night.
The annex was not equipped with ac, and there is not bug net on the……
“This is the low season during Xmas that we know in Swiss , but lack of
Staff's to serve customer in this hotel, long waiting for checking out for 25 min, no one in Reception..v poor feeling to wasting our time with No response,.. in the Room , no kettle , hot water u need to go down to the Bar, no coffee machine 2 , why , we do not know ?”
“I’d like to give an extra star to the team who prepared an early breakfast just for us, as we had to leave before the usual breakfast time.
Everything about this hotel is pleasant and comfortable. The restaurant offers excellent food and local wines, and we truly enjoyed our stay here. A big thank‑you to the whole team!”
“Worst hotel i have ever stayed in!!! They cancelled my booking few days before my arrival and the hotel was flooded!! Only a few staffs were working. The hotel was so old and the bathroom door wasnt working. I will never return to this hotel!!!! Its the oldest hotel in the town!!! ”