Tiptoe Vacations from $651

We have now stayed 3 times here and each stay previous was excellent, however despite the reasons below we will still use this hotel for our visits to Basingstoke. Prices are always excellent, staff are helpful and friendly the actual building is sound and not hard to get around but this visit was a little different, the bed had no substance to speak of it was wafer thin and later during the night thetv reception was cutting out constantly so we had to use our phones for that couple of hours of entertainment. We did reception on our way out who said we should have come to them and s room change could have been organised, we never thought of this as the first night we went to bed late same on the second also so we didywant yo kick up a fuss, so fair play if we feel it's not right we have been given an option, thanks to reception for letting us know and see you again soon.

Excellent Staff. Very Welcoming. Room Dated but spotless. Lots of parking. Only thing not giving 5 Stars is the Commmon areas and Bathroom very dated. Carpets very worn in places. Some refurbishment underway . Location Excellent. No hesitation in recommending.

Room very noisy at night! There was a consistent humming noise in room which got worse then went away then started up again got worse then went away! Not sure if it was outside or in hotel. Alley way a night that the room over looked had people shouting and being noisy! Badly fitted duet quilt that in the end i took off bed and just had duet cover over us!,but couldn't believe the disgusting quilt underneath the cover! Looked as though it had been out on the street! Very discoloured and large stains! which we have photos of!

Although the outside looks run down, the refurb in the rooms is nice. Once outside is freshened up, a few hanging baskets, tidy up etc, it will look more inviting. Just need a few tweaks. We were in room 7, twin room. Needs a bedside cabinet between the beds . Maybe a dressing table and mirror, for when you're getting ready. Shelf in bathroom would be handy. Bathroom needed cleaning around the floor edge. Bedroom could have done with a hoover. Bed soooo comfy. The lady greeted us and got our room ready early for us. Pub garden is fabulous. We ate at the pub. Best wrap i ve ever had. Will definitely stay again. Thankyou

We stayed over night as we had a work party there. Room very comfortable. Nice friendly welcome when we checked in. The bar staff very very attentive and efficient. Food was lovey. Thank you