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“The staff was amazing, from the front desk to the cooks and even the ladies cleaning the rooms. They had positive energy and attitudes. Gave great advice on places to go to eat, entertainment and site seeing. My children and I enjoyed our stay and will be back soon.”

“Where to start. Check-in was so easy and the staff were friendly and helpful. The room was so clean and comfortable. There were drawers to unpack, unlike the highly rated Lincoln hotel in Chicago, where all of the suitcases took up floor space! Unfortunately a very severe storm came through and we lost power, in fact no power within 15-20 miles. The staff was exceptional! They would refund that night and any others if you had booked them. They helped those that chose to move down towards Toledo……

“Local storm damage caused widespread power outages forced us to cancel our stay, but we were unable to do that, due to the power being out. Very frustrating experience. 😕”

“Yea”

“So dirty from the outside, i didn’t go in.”

“I have stayed at this property many times and have had great experiences in the past, but I have never had any problems. This time I had a big problem and the staff was incompetent and willingly inept. I was staying in a room that had a walk-in shower and every time you took a shower it flooded. I told the girl at reception the next morning and asked for my room to be cleaned. She said oh yeah we have a problem with that shower and we need to have it recaulked. when I took a shower the next……