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Overall score and ratings

4.7

Exceptional

Rating 5 - Excellent. 619 out of 818 reviews" "
" "5 - Excellent 76%
Rating 4 - Good. 154 out of 818 reviews" "
" "4 - Good 19%
Rating 3 - Okay. 24 out of 818 reviews" "
" "3 - Okay 3%
Rating 2 - Poor. 8 out of 818 reviews" "
" "2 - Poor 1%
Rating 1 - Terrible. 13 out of 818 reviews" "
" "1 - Terrible 2%

4.8/5

Cleanliness

4.7/5

Staff & service

4.5/5

Amenities

4.8/5

Property conditions & facilities

4.6/5

Eco-friendliness

5/5 Excellent

Xianzhong
Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location

5/5 Excellent

Sylvia
Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly environment
Stayed 1 night in Dec 2022

4/5 Good

Adrian
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second time staying at this hotel. My family and I stayed here because it is convenient to travel to the port to catch our cruise ship. I would have given this hotel all 5 stars but I was turned off by the odor in the hallway and in my room. There was a very foul order. I'm so glad that I travel with disinfectant spray. I was able to spray my room to get rid of the odor. Nevertheless, my stay was pleasant. My family and I only stayed one night. The staff were friendly and professional and I enjoyed the breakfast.
Stayed 1 night in Nov 2022

5/5 Excellent

Mark
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The guy working behind the counter (i don't recall his name) was awesome.
Stayed 1 night in Nov 2022

4/5 Good

Paul
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Very new and modern. Great view of the KSC launch pad.
Stayed 1 night in Nov 2022

5/5 Excellent

Nonnie
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and modern. The free breakfast was great.
Stayed 1 night in Nov 2022

5/5 Excellent

Janice
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed one night. Was a very nice experience.
Stayed 1 night in Nov 2022

5/5 Excellent

Philippe
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent -- brand new ! -- hotel right across from the Kennedy Space Center. Very spacious rooms with all the possible amenities. Friendly staff. Good service.

4/5 Good

Lisa
Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very new, clean, with a nice open, modern decor. The rooms were spotless and very useful – even the standard ones, I think, have a small sitting area with a couch and coffee table. The surroundings are just basically a parking lot next to a big road, so can’t get too excited about that. Tia at the front desk when I checked in was wonderfully friendly and helpful; the next person not so much. Perhaps my biggest disappointment was that the “restaurant“ turns out to be mostly a place where they heat pre-prepared snack for food. The bar was nice, though!
Stayed 2 nights in Oct 2022

5/5 Excellent

David
Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We will definitely stay at this property again. The only slight error was not great drink at the bar. Other than that, perfect.
Stayed 3 nights in Oct 2022