Alexandra Hotel sits in the heart of downtown Toronto, serving as an ideal home base for city explorers. Guests can connect to WiFi from their rooms, grab quick bites at the snack bar/deli, and handle travel laundry needs with on-site facilities.
Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are available for CAD 11.98 per day
Cribs (infant beds) are available for CAD 11.98 per day
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: CAD 200.00 per stay
We have included all charges provided to us by the property.
Optional extras
Uncovered self parking fee: CAD 14.37 per day (in/out privileges)
Crib (infant bed) fee: CAD 11.98 per day
Rollaway bed fee: CAD 11.98 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Alcohol is not served at this property
Frequently asked questions
Is Alexandra Hotel pet-friendly?
No, only service animals are welcome at the property.
How much does it cost to stay at Alexandra Hotel?
As of May 23, 2026, prices found for a 1-night stay for 2 adults at Alexandra Hotel on May 31, 2026 start from $124, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking?
Self parking is available for CAD 14.37 per day.
What time is check-in at Alexandra Hotel?
Check-in start time: 2:00 PM; Check-in end time: anytime.
What time is check-out at Alexandra Hotel?
Check-out is at noon.
Where is Alexandra Hotel located?
Located in Downtown Toronto, this hotel is within 1 mi (2 km) of Queen Street West, Rogers Centre, and University of Toronto - St. George Campus. Metro Toronto Convention Centre and Lake Ontario are also within 1 mi (2 km). Bathurst St at Robinson St Stop and Bathurst St at Eden Pl Stop are within a 5-minute walk.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.4
Cleanliness
7.6
Location
8.0
Staff & service
6.6
Property conditions & facilities
Rating 10 - Excellent. 197 out of 1002 reviews
10 - Excellent
197
Rating 8 - Good. 371 out of 1002 reviews
8 - Good
371
Rating 6 - Okay. 261 out of 1002 reviews
6 - Okay
261
Rating 4 - Poor. 95 out of 1002 reviews
4 - Poor
95
Rating 2 - Terrible. 78 out of 1002 reviews
2 - Terrible
78
Reviews
Verified
8/10 Good
Michelle
Apr 19, 2026
Liked: Cleanliness, staff & service, amenities
The area has some interesting "characters" around, but the room is great - very clean, as well as safe and secure. The location is great as well, just steps from Queen St W.
Michelle
Stayed 2 nights in Mar 2026
Verified
6/10 Okay
Dylan
Mar 31, 2026
Liked: Cleanliness, staff & service
Clean and friendly. Half the building is used for a homeless shelter.
Great location, the staff was super nice. The rooms have been updated and were very clean as well.
There are some interesting characters in the neighbourhood, but the price and location were well worth it for our visit.
The staff was very helpful and attentive. The room was clean and we loved having the ability to have our meals in our room because of the little kitchinette. The proximity to TWH was the main reason for our stay but we were impressed with how easy it would be to travel by streetcar to the Skydome, CN Tower and other main attractions in downtown Toronto.
The room was good. Handy kitchenette. Clean. Good location. Guests should understand that 5 of the 6 floors are rented by the city to accommodate homeless women. Not a problem for me but some of the homeless people were loitering in the first floor area, which is itself a bit shabby. The arrangement produces a vibe that some may not be comfortable with. 6th floor is more of a standard hotel.
The room was very simple and clean. The front staff were both very friendly. There were lots of cameras set up front to ease the worry of the people hanging around outside at all times of day. The surrounding area downtown was easily assessable. Lots of fun stuff to do near by. We were in the city for a concert so this was a good place to stay as everything was close.
Staff were courteous, parking was easy. Our floor was quiet. This is definitely a case of, “you get what you pay for”. Very run down overall, but clean in appearance. Bed was comfortable. Room was scorching hot even with the heat turned off. Bathroom door didn’t close, which was funny if anything. The location worked for the purposes of my trip, but overall not somewhere I would stay for a cozy, relaxing time.
Lots of options for shopping as this is what the app is asking for. It's located in part of the old school Toronto scene. Might not be the best location for elderly people as the location is close to a certain aspect of society that sometimes asks for money.
The staff is awesome there's nothing to really worry about as I've found this portion of downtown Toronto very sociable.
Stayed there before. Conveniently located near Toronto Western Hospital. They have made significant efforts to keep the hotel in decent shape. A big homeless encampment in the park next to it. Would stay there again due to location.
Hotel has been renovated since we last stayed here.
As budget hotels go it is very good- convenient to Queen st, Bathurst and Dundas to the north.
Plenty of local eateries, but you also get a kitchen in your room if you want to cook!