A coffee shop/cafe, laundry facilities, and a bar are just a few of the amenities provided at THE TOYA. Free in-room WiFi, with speed of 250+ Mbps (good for 3โ5 people or up to 10 devices), and a restaurant are available to all guests.
Toyako is home to THE TOYA. Zenko-ji Temple and Hakucho Bridge are local landmarks, and the area's natural beauty can be seen at Lake Toya and Shikotsu-Toya National Park. Rusutsu Resort and Toyako Volcano Science Museum are also worth visiting. Visit our Toyako travel guide
At THE TOYA, you can look forward to a coffee shop/cafe, laundry facilities, and a bar. Stay connected with free in-room WiFi, with speed of 250+ Mbps (good for 3โ5 people or up to 10 devices), and guests can find other amenities such as a restaurant.
Room features
All guestrooms at THE TOYA boast comforts such as air conditioning, as well as amenities like free WiFi.
In-room WiFi speed: 250+ Mbps (good for 3โ5 people or up to 10 devices)
Available in some public areas: Free WiFi
Parking and transportation
Onsite parking includes off-street options
Food and drink
A bar/lounge
A coffee shop/cafe
A restaurant
Family friendly
Laundry facilities
Conveniences
Laundry facilities
Limited-hour front desk
Guest services
Housekeeping (daily)
Accessibility
No elevator
More
Designated smoking areas
Room amenities
Bedroom
Bedsheets provided
Bathroom
2 bathrooms
Bidet
Hair dryer
More
Air conditioning
Heating
Washing machine
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Check-out
Check-out before 10:00 AM
Special check-in instructions
The front desk is open daily from 10:00 AM - 8:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A city tax may be collected at the property. The city tax ranges from JPY 100โ10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
We should mention
This property does not have elevators
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Frequently asked questions
Is THE TOYA pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at THE TOYA?
As of Oct 13, 2026, prices found for a 1-night stay for 2 adults at THE TOYA on Oct 26, 2026 start from $61, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What time is check-in at THE TOYA?
Check-in start time: 3:00 PM; Check-in end time: 8:00 PM. After-hours check-in is not available.
What time is check-out at THE TOYA?
Check-out is at 10:00 AM.
Where is THE TOYA located?
Situated in Toyako, this hostel is steps from Toyako Onsen and Lake Toya. Toyako Volcano Science Museum and Toyako Hot Spring are just steps away.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
THE TOYA Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6
Cleanliness
8.4
Amenities
9.0
Staff & service
9.2
Property conditions & facilities
Rating 10 - Excellent. 24 out of 43 reviews
10 - Excellent
24
Rating 8 - Good. 14 out of 43 reviews
8 - Good
14
Rating 6 - Okay. 4 out of 43 reviews
6 - Okay
4
Rating 4 - Poor. 1 out of 43 reviews
4 - Poor
1
Rating 2 - Terrible. 0 out of 43 reviews
2 - Terrible
0
Reviews
Verified review
8/10 Good
Michael
Feb 6, 2026
Liked: Cleanliness, staff & service
Lovely staff and a quaint little place, but at the time of booking I didnโt realise it was one shared toilet down very narrow stairs, which isnโt great in the middle of the night. Of course this isnโt the fault of the hotel, just be aware of this when booking.
Nice, clean, although it is a shared room with a bed, itโs good enough space & comfortable, the mattress is nice for me and i was sleep well too. They also provide towel, Muji cleansing oil & moisturiser. When i asked Onsen recommendation, they recommended two places, which is so good. The bus stop is on walking distance, the bike rental just opposite to the bus stop. So itโs so perfect place for me to stay in The Toya.
Very convenient and strategy location . Credit to washer and dryer . However the kitchen curry smell was way to strong that even room inside somehow is affected . Ventilation shall be improved .
A really clean hostel that provided a clean set of towels and toothbrush set. Thereโs a curtain for each bed so I had privacy. Even if itโs full house, there was ample space for luggage. There โs a comfy lounge area with water dispenser for me to chill. Donโt forget to try the curry rice. It was exceptionally good and slightly different from the regular Japanese curry. Toya lake was just across the street and the famous Waseimo store was right in front of The Toya. Two combi stores nearby if you like to get snacks.
Staff and accommodations very nice. Free laundry.
Only confusion was check in and line up for food in same door. Stayed in food line for short bit and then asked for check in. Even though very busy a staff showed us everything.
Weโre staying in a shared room with multiple beds today. The hostess was very thoughtful and prepared an empty bed for us to place our luggage. There are several eateries and snack shops nearby, and parking is quite convenient. Unlike the crowded city, this area is calm and spacious, with pleasantly mild weatherโperfect for unwinding and relaxing.
Sauberes Zimmer und gepflegter Sanitรคrbereich mit einer Waschmaschine, fuรlรคufig zum Busbahnhof. Allerdings bekamen wir das Duschwasser nicht warm.
Der Vermieter reagierte nicht auf Nachfragen per Mail und WhatsApp weder im Vorfeld der Reise noch wรคhrend des Aufenthaltes. Es roch nach Gas, wir waren deswegen besorgt. Und wir mussten kalt duschen.
Stayed 1 night in Apr 2026
Verified review
10/10 Excellent
Samuel
Jan 1, 2026
Liked: Cleanliness, staff & service, amenities
Foi uma รณtima estadia, um guest room com conforto de lar, cheirinho de curry delicioso por conta do restaurante, e รณtima localizaรงรฃo, praticamente do lado da estaรงรฃo de Toyako Eki