预订特魯特维尔酒店宾馆住宿限时优惠

“The staff was rude and it smelled like cigarettes in our room”

“Great location and easy to get to off of 81. Staff was helpful. Breakfast was as expected and crowded. Need some clean up around the outside.”

“Room was very spacious.”

“I was on vacation alone and had some dirty clothes piled up, but when I checked in I was told the laundry room was not available. I spent over an hour getting my laundry done at a laundromat 20 miles away. I was very disappointed.”

“Dirty, room was crawling with ants and room was definitely smoked in. Got moved to another unit but it was not much better”

“This is not a hotel. It's a motel. I chose a handicap accessible room, because I wanted as many safety rails as possible in the bathroom. (i'm in my 70's and have cancer and other health issues.) (This was a one night stay) The room wasn't very clean. The soap scum in the tub/shower was bad. But the worst thing was that at 9:15 pm my smoke alarm went off. (there was absolutely no smoke, and I have never smoked in my life) It would not go off. I thought the motel must be on fire……

“Room was nice and clean. The AC was so loud it made it hard to get a decent night sleep. Breakfast was great”

“Very friendly staff.”

“We love this place. That said this year we arrived during a power outage and had been placed in a pet friendly room (we did not have pets with us). I said it would be okay as they couldn't move us due to power outage. The room was not up to par as it has lots of hair (pet and human?) all over one of the beds. Our porch was also missing both chairs. That said we love the property. Dinner at the lodge was amazing. As this was our 5th year, we will be back next year and hope this year was just a……

“.”

“Place is really clean. Staff is very nice”

“q”

“The rooms have a musty smell, the evening front desk employee was extremely helpful and gave us another room, the smell wasn’t as bad but still musty. In the breakfast area there was not much of a selection so it’s more a continental breakfast. Although breakfast is until 10am, the coffee had finished by 9:30am. When we asked the morning front desk employee if we could get coffee, she stated coffee was done for the day, and this on a Sunday morning!!”

“A good hotel.”

“It was a very good experience . Breakfast was awesome”

“Front desk was very helpful and gave me early check in. Breakfast was good and pool was clean.”