Trustmark Park Tours

Clean room.. smaller than expected, but overall pretty good.. GREAT staff! Very friendly, and patience! Will recommend! Wasn’t expensive!

The Weston hotel is one of the more upscale premier BONVOY properties based on ratings we chose this hotel price was a little expensive however, our dog got to stay for free so we took that into consideration the VALET staff was very nice. They let us park our vehicle in front instead of paying the $28 valet fee. THE initial greeting from the front staff was a little offputting, but then they helped us with our room, the express service for meals needs to be retrained. There was a lack of communication or interest or knowledge in their menu. They had no idea what was available couldn’t give us a timeframe put us on hold to the restaurant because evidently the phone system is not working. This is not expected at a BONVOY premier hotel. We had the same issue the next morning with room service. We received the wrong food items they didn’t bother to let us know that the wellness Juice was no longer available, but it’s still printed on the menu. The menus need to be updated. Housekeeping is excellent. The room carpet is stained. The walk-in shower had a little bit of mold residue around the rim of the shower. we’ve spent close to $700 for two nights including two meals from room service the only game in town so we were a captive audience. We had driven seven hours from Texas and were exhausted. Disappointed with this brand. The redeeming qualities are the heavenly bed and linens. White tea products in the bathroom. Only one robe in the bathroom.

The establishment offers exceptional customer service, well appointed rooms, a diverse selection of beverages, and a delectable breakfast.