Motto by Hilton Tulum

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Luxury
4.5 star property
8.6

Excellent

Rooftop sanctuary in Tulum

Surrounded by lush jungle views, the rooftop pool offers a tranquil escape with daybeds and attentive service. Complimentary bicycles make exploring downtown Tulum a 15-minute adventure. After sunset, the rooftop bar serves creative cocktails overlooking the city's twinkling lights.

Popular amenities

  • Spa
  • Pet friendly
  • Free WiFi

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Room, 1 Queen Bed

A bathroom with a wooden slat partition, a mirror, a sink, and a shelf with towels and toiletries.

Room, 1 Queen Bed

8.8 out of 10
Excellent
(12 reviews)
  • Garden view
  • 162 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for 1 Queen, Mobility/Hearing Accessible 3X3 Shower

A modern bathroom with a built-in shower, a vanity with a mirror, and a towel rack.

1 Queen, Mobility/Hearing Accessible 3X3 Shower

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Flex Room with 1 Queen Wall Bed

A modern interior with a wooden ceiling, a built-in sofa, a small table, a trash bin, and a television mounted on the wall.

Flex Room with 1 Queen Wall Bed

  • Garden view
  • 162 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for 1 Queen bed Rooftop Level

Room

1 Queen bed Rooftop Level

8.8 out of 10
Excellent
(8 reviews)
  • Garden view
  • 162 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Flex Room, 1 Queen Wall Bed, Rooftop Level

A modern interior with a wooden ceiling, a built-in sofa, a small table, a trash bin, and a television mounted on the wall.

Flex Room, 1 Queen Wall Bed, Rooftop Level

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 162 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for 1 Queen, Mobility/Hearing Accessible 3X3 Shower-VW

A modern bathroom with a built-in shower, a vanity with a mirror, and a towel rack.

1 Queen, Mobility/Hearing Accessible 3X3 Shower-VW

  • Garden view
  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Bunk beds - 1 Twin bed over 1 Queen bed

Room

Bunk beds - 1 Twin bed over 1 Queen bed

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 162 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bunk Bed and 1 Queen Bed

View all photos for Bunk beds - 1 Twin over 1 Queen, Rooftop Level

Room

Bunk beds - 1 Twin over 1 Queen, Rooftop Level

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 162 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bunk Bed and 1 Queen Bed

View all photos for Junior Suite (1 Queen bed)

Room

Junior Suite (1 Queen bed)

10.0 out of 10
Exceptional
(1 review)
  • 323 sq ft
  • 2 bedrooms
  • Sleeps 3
  • 2 Queen Beds

View all photos for Family Suite, 2 Bedrooms (2 Queen beds 1 Twin bed)

Room

Family Suite, 2 Bedrooms (2 Queen beds 1 Twin bed)

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 323 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 Twin Bunk Bed and 1 Queen Bed

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About the neighborhood

Located near the beach, Motto by Hilton Tulum is in Zama neighborhood and is connected to a shopping center. Xel-Há Park is a popular attraction and the area's natural beauty can be seen at Jaguar Park and Las Palmas Public Beach. Hunab Lifestyle Center and Tulum Mayan Ruins are two other places to visit that come recommended. Take time off to check out the health/beauty spa in the area, or get some fresh air with adventures like ziplining and ecotours nearby. Visit our Tulum travel guide
Map
Avenida Coba Sur entre Calle S/N, Manzana 006 Lote 001 Colonia Centro, Tulum, QROO, 77760

What's nearby

  • A coastal scene with a stone structure, a beach, and palm trees.
    Jaguar Park
    1 min walk - 0.1 miles
  • A coastal archaeological site with a large stone structure, wooden walkways, and visitors.
    Tulum Mayan Ruins
    10 min drive - 3.5 miles
  • Hunab Lifestyle Center
    1 min walk - 0.1 miles
  • Dos Aguas Park
    3 min drive - 1.1 miles
  • Hospital de Tulum
    5 min drive - 1.5 miles

Getting around

  • Tulum Intl. Airport (TQO)
    50 min drive

Restaurants

  • Coco Cafe
    12 min walk
  • Jasmine
    11 min walk
  • Rossina
    15 min walk
  • Carl's Jr.
    2 min walk
  • Taqueria La 86
    16 min walk

About this property

Motto by Hilton Tulum

  • Luxury hotel near Tulum Mayan Ruins
  • Located close to Hunab Lifestyle Center and Las Palmas Public Beach, Motto by Hilton Tulum provides a rooftop terrace, an art gallery on site, and a shopping mall on site. Treat yourself to spa services, such as a body treatment, a deep-tissue massage, or a manicure/pedicure. At the 4 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and international cuisine. Fitness classes are offered at the gym; the property also has 2 coffee shops/cafes, a garden, and laundry facilities. Free in-room WiFi is available to all guests, along with an outdoor entertainment area and 3 bars.
  • Other perks include:
    • 2 outdoor pools along with free cabanas, sun loungers, and pool umbrellas
    • Free self parking
    • Continental breakfast (surcharge), bike rentals, and coffee/tea in the lobby
    • An elevator, tour/ticket assistance, and meeting rooms
    • Guest reviews say great things about the helpful staff
  • Room features
  • All 115 individually furnished rooms have comforts such as premium bedding and laptop-compatible safes, in addition to amenities like free WiFi and air conditioning.
  • Other conveniences in all rooms include:
    • Bathrooms with rainfall showers and hair dryers
    • 55-inch flat-screen TVs with premium channels
    • Mini fridges, free infant beds, and daily housekeeping

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Frequently asked questions

Does Motto by Hilton Tulum have a pool?

Yes, this property has 2 outdoor pools.

How much does it cost to stay at Motto by Hilton Tulum?

As of Oct 23, 2026, prices found for a 1-night stay for 2 adults at Motto by Hilton Tulum on Nov 22, 2026 start from $98, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Motto by Hilton Tulum pet-friendly?

Yes, this hotel allows dogs (limit 2 total) with a maximum weight of up to 22 lbs per pet. There's a deposit of USD 300 per stay and a fee of USD 55 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Motto by Hilton Tulum?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Motto by Hilton Tulum?

Check-out is at noon.

Where is Motto by Hilton Tulum located?

Located in Zama, this luxury hotel is steps from Hunab Lifestyle Center and Jaguar Park. Tulum Mayan Ruins and Las Palmas Public Beach are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Motto by Hilton Tulum Reviews

8.6

Excellent

9.2

Cleanliness

8.6

Amenities

9.0

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 236 out of 395 reviews
Rating 8 - Good. 86 out of 395 reviews
Rating 6 - Okay. 31 out of 395 reviews
Rating 4 - Poor. 20 out of 395 reviews
Rating 2 - Terrible. 22 out of 395 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
one word : CLEAN. Which is a must for me. Added value : Good chef (breakfast) Good Gym.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about this stay. The hotel feels fresh, youthful, and vibrant. The rooms are compact but super smart and clean, with great tech. The rooftop pool area is stunning and a fantastic place to unwind. Staff were incredibly welcoming and helpful throughout. An absolute gem of a hotel if you appreciate smart design and a great atmosphere!
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great service and staff. Pool area was amazing. Lots of nice restaurants in the neighborhood and easy to go everywhere with the bikes.
Stayed 5 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
The photos were exactly like the property, conveniently located too!
Stayed 3 nights in Nov 2025
Verified review

6/10 Okay

good stay
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Second stay here and will return. I love the location, cleanliness, walkability, rooftop pool, staff, and bikes. complimentary
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Amazing stay. Perfectly relaxing which is what we wanted
Stayed 8 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool area is fantastic.
Stayed 4 nights in May 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean, had all that I needed. Staff was friendly and helpful
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Price was right! Breakfast included was delicious restaurant style breakfast not your typical breakfast buffet
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the hotel, especially the natural sitting area right outside the entrance. Eateries were right there and I enjoyed the best croissants and gelato from Campanella that was by the sitting area.
Stayed 4 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, very clean and the staff was great!
Stayed 4 nights in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The kindness of the staff
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best layout for an active trip, the top floor rooms have access to pool bar and awesome gym . Rooms near to the doors are abit noisy from the bar there sometimes so get rooms slightly further away but on the top floor .
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Amenities
Great area amazing staff
Stayed 5 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean hotel in a great location with amazing rooftop pool, good food and poilte staff!
Stayed 7 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff were very friendly. The hotel has a beautiful terrace with a nice bar.
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing experience at Motto by Hilton. The staff were incredible, very kind and attentive. The food was great and the amenities were beyond our expectations!
Delicious welcome drink
Stayed 4 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location and staff. Food options right outside and amazing rooftop and gym.
Stayed 3 nights in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Located between Centro Tulum and Beach zone...Can ride bikes to both..property extremely clean and staff was amazing..Would definitely stay again in the near future
Stayed 7 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Spotless room. Gym is fantastic! Offers for credit dollars are good. Shower and bathroom toiletries are very good! The only suggestion we have is to m put a small dresser or shelves in the room for our clothes.
Stayed 7 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great time, easy check-in process and very nice rooms. Had a junior suite and the staff was amazing. Very luxurious feeling
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is close to the beach and downtown. Many restaurants and shopping center in a few steps.
Stayed 3 nights in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Service and Location
Stayed 3 nights in May 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great and the staff were amazing. The location is safe but not in the most happening of places in Tulum.