University of Scranton Tours

Upon arriving to the resort we noticed that the movie theater and bowling alley looked run down and abandoned. The outdoor pool was abandoned. There was a chain on the gate, the fence was falling in and weeds were overgrown. When we were checking in there was only 1 person at the counter who wasn't easy to understand & communicate with due to the language barrier. Once we got to our room, it looked like the pictures but there were issues. The floors felt damp the whole weekend. The kitchen didn't have any pans to cook with, no dish soap, sponges or dishwasher tabs. There was coffee but no filters. The paper towels weren't even half sheets and so thin you could see through them. The same went for the toilet paper. The jacuzzi tub that we were looking forward to the most had a slow leak and wouldn't hold water. We tried to call the front desk and housekeeping but the phone didn't work. We ended up texting the contact number they sent us to let them know we were completely out of TP & in need of the other items. They messaged back and said they would bring the items right away but never did. We messaged them multiple times and still nothing. The front desk wasn't in the lobby, you had to drive to it. We ended up using tissues which were better quality then the TP. The service was horrible & even though it looked nice it's slowly falling apart.

We absolutely loved this place from the moment we walked through the door! We came for nascar race weekend and it was the absolute perfect place to lay our head after the races! It’s quiet and beautiful! The space also had everything we could’ve possibly needed! We wished we had more time to spend at the location and will definitely be back!