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Hotel Neptuno

Photo gallery for Hotel Neptuno

Exterior
Indoor spa tub
Terrace/patio
Terrace/patio
Suite, Terrace | View from room

Overview of Hotel Neptuno

Hotel Neptuno

4.0 star property

8.6/10 Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
  • Business services
Map
Paseo Neptuno 2, Valencia, Valencia, 46011

Explore the area

  • Popular LocationAmerica's Cup Building3 min walk
  • Popular LocationAtarazanas de Grao13 min walk
  • Popular LocationPort of Valencia7 min drive
  • AirportValencia (VLC)26 min drive

Room options

About this area

Valencia

Located on the beach, Hotel Neptuno is in Poblats Maritims neighborhood and is connected to a shopping center. City of Arts and Sciences and Oceanogràfic Aquarium are local attractions and those in the mood for shopping can visit Aqua Shopping Center and Ruzafa Market. Prince Felipe Museum of Sciences and Valencian Museum of Enlightenment and Modernity are also worth visiting. With scuba diving, snorkeling, and water skiing nearby, you'll find plenty of adventures in the water.

What's nearby

  • Malvarrosa Beach - 1 min walk
  • America's Cup Building - 3 min walk
  • Valencia Street Circuit - 12 min walk
  • Atarazanas de Grao - 13 min walk
  • Port of Valencia - 7 min drive

Getting around

  • Maritim-Serreria Station - 18 min walk
  • Valencia Cabanyal Station - 19 min walk
  • Valencia Airport (VLC) - 25 min drive

Restaurants

  • Gabbeach - 2 min walk
  • La Paz - 3 min walk
  • La Muñeca - 4 min walk
  • Hostería El Vizio - 6 min walk
  • Panorama - 6 min walk

About this property

Hotel Neptuno

4-star hotel located in Poblats Maritims
Consider a stay at Hotel Neptuno and take advantage of a terrace, a coffee shop/cafe, and dry cleaning/laundry services. This hotel is a great place to bask in the sun with a beachfront location and beachfront dining. For some rest and relaxation, visit the steam room or the hot tub. Be sure to enjoy a meal at Restaurante Tridente, the onsite restaurant. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a gym.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), express check-out, and a living plant wall
  • Meeting rooms, an elevator, and massage treatment rooms
  • A 24-hour front desk, a TV in the lobby, and smoke-free premises
  • Guest reviews speak highly of the breakfast and helpful staff
Room features
All 50 rooms boast comforts such as air conditioning and bathrobes, as well as perks like free WiFi and safes.
Other conveniences in all rooms include:
  • Designer toiletries and hair dryers
  • Plasma TVs with cable channels
  • LED light bulbs, electric kettles, and daily housekeeping

Languages

Czech, English, French, German, Italian, Russian, Slovak, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe Tourism Certified (Spain)

Social distancing

Contactless check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available
  • 24-hour offsite parking within 492 feet (EUR 20 per day); discounts available
  • Street parking available

Food and drink

  • Daily buffet breakfast available 8:00 AM–11:00 AM for a fee: EUR 18 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Restaurante Tridente

Things to do

  • Gym
  • Spa tub
  • Steam room
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • On the beach
  • Terrace

Spa

  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Elevator
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products
  • Living plant wall
  • Local culture & ecosystem education
  • Reception hall
  • Smoke-free property
  • Vegetarian breakfast
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Slippers
  • Towels

Entertainment

  • Plasma TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving features in guestrooms
  • LED light bulbs
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers only
  • Water-efficient toilets only

Similar properties

See similar properties

Policies

Check-in

Check-in from 4:00 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: EUR 18 per person (approximately)
  • Nearby parking fee: EUR 20 per day(492 ft away; open 24 hours)
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 12 years old are not allowed in the fitness facility or spa tub, and guests under 12 years old are only allowed in the fitness facility and spa tub with adult supervision

Property is also known as

Hotel Neptuno
Hotel Neptuno Valencia
Neptuno Hotel Valencia
Neptuno Hotel
Neptuno Valencia
Hotel Neptuno Hotel
Hotel Neptuno Valencia
Hotel Neptuno Hotel Valencia

Frequently asked questions

Is Hotel Neptuno pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Hotel Neptuno?

As of Jan 27, 2023, prices found for a 1-night stay for 2 adults at Hotel Neptuno on Jan 29, 2023 start from $108.76, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Hotel Neptuno?

Check-in is from 4:00 PM - midnight. After-hours check-in is not available.

What time is check-out at Hotel Neptuno?

Check-out is at noon. Late check-out is available for a fee.

Where is Hotel Neptuno located?

Located in Poblats Maritims, this beachfront hotel is connected to the convention center and within 3 mi (5 km) of Malvarrosa Beach, Port of Valencia, and Oceanogràfic Aquarium. Platja del Cabanyal - Les Arenes and America's Cup Building are also within 5 minutes. Maritim-Serreria Station is 18 minutes by foot and Valencia Cabanyal Station is 19 minutes.

Can I cancel my reservation for free at Hotel Neptuno and receive a full refund?

Yes, Hotel Neptuno offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Neptuno cancellation policy on our site for more details about any exclusions or requirements.

Reviews

8.6

Excellent

Rating 10 - Excellent. 334 out of 744 reviews" "
" "10 - Excellent 45%
Rating 8 - Good. 326 out of 744 reviews" "
" "8 - Good 44%
Rating 6 - Okay. 64 out of 744 reviews" "
" "6 - Okay 9%
Rating 4 - Poor. 15 out of 744 reviews" "
" "4 - Poor 2%
Rating 2 - Terrible. 5 out of 744 reviews" "
" "2 - Terrible 1%

8.9/10

Cleanliness

8.5/10

Staff & service

8.7/10

Amenities

8.6/10

Property conditions & facilities

8.3/10

Eco-friendliness

Reviews

8/10 Good

Stephen James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beachside, restaurants nearby, easy cabs to city, sea view, food. The area was noisy at night from clubs and sports. That was a nuisance
Stayed 7 nights in Oct 2022

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cannot beat the location and rooms.
Stayed 8 nights in Sep 2022

8/10 Good

Roger

Traveled with family
Liked: Cleanliness, staff & service, amenities
Great place for the beach lover!
Stayed 3 nights in Sep 2022

10/10 Excellent

Brian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay here each year. It’s on the beach, adjacent to many walkable restaurants and the staff is always friendly and helpful. They have a good breakfast buffet and Amanda makes dining for breakfast that much more enjoyable.
Stayed 1 night in Sep 2022

10/10 Excellent

Angela

Stayed 4 nights in Aug 2022

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2022

10/10 Excellent

Di

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and location! Highly recommend - great front desk help as well!
Stayed 1 night in Jul 2022

8/10 Good

Emma

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Jul 2022

10/10 Excellent

Jenifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenience, friendly and helpful staff
Stayed 2 nights in Jul 2022

10/10 Excellent

irakli, Long Island City

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 2 nights in Jul 2022