Valsassina Tours

Good location by the water bus stop on the Grand Canal and thankfully a bit away from the crowds of St. Marco district, which is easy 10-minute walk away. Big room, marble-everywhere bathroom, comfortable bed, strong AC, BUT the carpet in room 101 should have been replaced 10 years ago. Guessing it used be white, but now it is gray-ish and covered in dark stains all over. Oddly, a porter entered the room "to check the minibar inventory" while we were in the room resting in the afternoon. Why the inventory count was not done during the cleaning earlier in the day??... Not a 5-star hotel category.

Our room was lovely. One woman on the staff was extremely helpful. The rest were not helpful at all. During breakfast I almost got myself coffee because the staff was so inattentive. I loved the peaceful location that was still very walkable to all the sites.

The room we stayed in was excellent - well laid out and clean. The entire staff were so friendly, polite and welcoming. Breakfast was good and as plentiful as anyone would hope for. The spa is incredible - we spent a lovely few hours there.