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La Grande Residence Vancouver at The Sutton Place Hotel

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Exterior
Indoor pool
42-inch flat-screen TV with cable channels, TV, pay movies
42-inch flat-screen TV with cable channels, TV, pay movies
Premium bedding, in-room safe, desk, blackout drapes

Overview of La Grande Residence Vancouver at The Sutton Place Hotel

La Grande Residence Vancouver at The Sutton Place Hotel

4.5 star property

8.8/10 Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Spa
  • Restaurant
Map
855 Burrard St, Vancouver, BC, V6Z2K7

Explore the area

  • Popular LocationVancouver Waterfront11 min walk
  • Popular LocationCanada Place13 min walk
  • Popular LocationCanada Place Cruise Ship Terminal14 min walk
  • AirportVancouver, BC (YVR-Vancouver Intl.)38 min drive

Room options

About this area

Vancouver

La Grande Residence Vancouver at The Sutton Place Hotel is located in Central Vancouver, a neighborhood in Vancouver, and is in the entertainment district and near the beach. Hotel Europe and Burnaby Village Museum are local landmarks, and some of the area's activities can be experienced at Canada Place Cruise Ship Terminal and Vancouver Waterfront. Looking to enjoy an event or a game while in town? See what's happening at Rogers Arena or BC Place Stadium. Take in the nearby slopes with downhill skiing and snowboarding, or check out other outdoor activities such as snowshoeing. Guests love the hotel's central location.
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Map

What's nearby

  • Robson Street - 3 min walk
  • Granville Street - 5 min walk
  • Vancouver Waterfront - 11 min walk
  • Canada Place - 13 min walk
  • Canada Place Cruise Ship Terminal - 14 min walk

Getting around

  • Burrard Station - 6 min walk
  • Vancouver Waterfront Station - 16 min walk
  • Vancouver Intl. Airport (YVR) - 38 min drive

Restaurants

  • Hubbub - 2 min walk
  • Guu Original Thurlow - 2 min walk
  • Salam Bombay - 4 min walk
  • Red Robin - 4 min walk
  • Cafe Il Nido - 4 min walk

About this property

La Grande Residence Vancouver at The Sutton Place Hotel

4.5-star luxury hotel near Canada Place Cruise Ship Terminal
Close to Canada Place, La Grande Residence Vancouver at The Sutton Place Hotel provides a terrace, a coffee shop/cafe, and dry cleaning/laundry services. Treat yourself to a massage at the onsite spa. Enjoy seafood, brunch, and happy hour at the two onsite restaurants. In addition to car rentals on site and a bar, guests can connect to free WiFi in public areas.
Additional perks include:
  • An indoor pool
  • Self parking (surcharge), an electric car charging station, and express check-out
  • Multilingual staff, a banquet hall, and tour/ticket assistance
  • Newspapers in the lobby, a porter/bellhop, and a 24-hour front desk
  • Guest reviews say great things about the central location
Room features
All 164 rooms offer comforts such as premium bedding and laptop-compatible safes, in addition to perks like air conditioning and separate sitting areas. Guest reviews highly rate the comfortable, spacious rooms at the property.
Extra conveniences in all rooms include:
  • Childcare services and free infant beds
  • Bathrooms with shower/tub combinations and free toiletries
  • 42-inch HDTVs with premium channels
  • Separate sitting areas, separate dining areas, and recycling

Languages

Chinese (Cantonese), Chinese (Mandarin), English, French, German, Hindi, Japanese, Korean, Malay, Romanian, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured self parking on site (CAD 50 per night; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar

Restaurants on site

  • Gerald Lounge
  • Boulevard Kitchen

Things to do

  • Fitness center
  • Full-service spa
  • Indoor pool
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • In-room child care (surcharge)
  • Kitchen
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Separate dining area
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Newspapers in lobby
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Conference space
  • Meeting room

Outdoors

  • Terrace

Spa

  • Massages
  • Sauna
  • Spa open select days
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • In-room accessibility (select rooms)
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • Cable channels
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dining room
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofing

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Policies

Check-in

Check-in from 4:00 PM - 5:00 AM
Express check-in available
Minimum check-in age - 19

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Renovations and closures

This property is undergoing renovations from October 19 2022 to June 30 2023 (completion date subject to change).
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 40 per pet, per stay
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Covered self parking fee: CAD 50 per night (in/out privileges)
  • Pet fee: CAD 40 per pet, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Pool access available from 7:00 AM to 10:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Grande Residence Sutton Place
Grande Residence Sutton Place Hotel
Grande Vancouver At The Sutton
Grande Residence Vancouver Sutton Place Hotel
Sutton Place Grande Residence Vancouver
Sutton Place Residence
Sutton Place Residence Vancouver
La Grande Residence Vancouver at The Sutton Place Hotel Hotel

Frequently asked questions

Does La Grande Residence Vancouver at The Sutton Place Hotel have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM–10:00 PM.

How much does it cost to stay at La Grande Residence Vancouver at The Sutton Place Hotel?

As of Feb 6, 2023, prices found for a 1-night stay for 2 adults at La Grande Residence Vancouver at The Sutton Place Hotel on Feb 12, 2023 start from $206.02, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is La Grande Residence Vancouver at The Sutton Place Hotel pet-friendly?

Yes, pets are allowed at this property. There's a fee of CAD 40 per pet, per stay.

How much is parking at La Grande Residence Vancouver at The Sutton Place Hotel?

Self parking is available for CAD 50 per night.

What time is check-in at La Grande Residence Vancouver at The Sutton Place Hotel?

Check-in is from 4:00 PM - 5:00 AM.

What time is check-out at La Grande Residence Vancouver at The Sutton Place Hotel?

Check-out is at noon.

Where is La Grande Residence Vancouver at The Sutton Place Hotel located?

Located in Central Vancouver, this luxury hotel is within a 15-minute walk of Robson Street, Canada Place, and Canada Place Cruise Ship Terminal. Vancouver Waterfront and Stanley Park are also within 2 mi (3 km). Burrard Station is 6 minutes by foot and Vancouver City Center Station is 8 minutes.

Can I cancel my reservation for free at La Grande Residence Vancouver at The Sutton Place Hotel and receive a full refund?

Yes, La Grande Residence Vancouver at The Sutton Place Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to La Grande Residence Vancouver at The Sutton Place Hotel cancellation policy on our site for more details about any exclusions or requirements.

La Grande Residence Vancouver at The Sutton Place Hotel Reviews

La Grande Residence Vancouver at The Sutton Place Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 558 out of 1014 reviews" "
" "10 - Excellent 55%
Rating 8 - Good. 321 out of 1014 reviews" "
" "8 - Good 32%
Rating 6 - Okay. 88 out of 1014 reviews" "
" "6 - Okay 9%
Rating 4 - Poor. 32 out of 1014 reviews" "
" "4 - Poor 3%
Rating 2 - Terrible. 15 out of 1014 reviews" "
" "2 - Terrible 1%

8.8/10

Cleanliness

8.9/10

Staff & service

8.6/10

Amenities

8.5/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

judson

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our suite, it was very spacious. My kids loved the pool and I loved the neighborhood, it was great for walking about and shopping/dining.

10/10 Excellent

chantal

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My friends and I thoroughly enjoyed our stay at the grand residences. We had a two bedroom suite with super comfy king size beds, a balcony, and a full kitchen and dining area. Would highly recommend for your next girls trip! IGA grocer is just steps away, we found out after we went shopping that concierge has coupons for IGA so a heads up if you’re getting snacks for the room. The pool could have been warmer but it was clean. We didn’t get slippers in our room but were able to grab some from the front desk. All in all a great stay and would come back again.

8/10 Good

Laurine

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The concierge staff plus Anil at the front desk, and Diego(the guy who took our luggage up were nice) but … they forced us to pay for a movie we did not watch. First they said we checked in at 3:30 am and when we showed proof that we were still in Calgary and couldn’t have been there watching a movie, the manager said maybe the night staff automatically checked us in. Then they said we had watched an earlier movie and stopped it, then came down to tell them to reverse the charge: again I told him we hadn’t had any conversation with anyone regarding a movie. The only time we were coming back to the hotel was around 1:am just to sleep. After those inconsistencies I assumed they would have realized they were making a mistake and not push that on us but it didn’t happen. We had a flight to catch so we had to pay and leave. DEFINITELY NOT HAPPY ABOUT IT AND WON’T BE GOING BACK BECAUSE WE DON’T KNOW WHAT’S NEXT

6/10 Okay

JESSICA, new york

Traveled with family
Liked: Staff & service
Needs to be remodel. Furniture is old, carpets are old and dirty.

2/10 Terrible

MINSU

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The water quality in the swimming pool was not good. I asked the concierge to give me towels and blankets, but I couldn't get them until after an hour. It was very noisy around the hotel at night, so it was hard to sleep.

4/10 Poor

Xiaowen

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
After checking into the room, we found dog hair all over the carpet and dog kibble on the ground in one of the bedrooms. We had to contact the hospitality manager to have the carpet cleaned. The bedding in the bedrooms also felt too old as it sunk down like a hole when laid in. The wallpaper in the bedroom was also peeling off. All else regarding our stay ie the staffing was amenable, the location was excellent, but the rooms need remodeling to reflect the price of the stay; they did not feel anywhere near clean nor luxurious to match their nightly price tag.
Stayed 3 nights in Dec 2022

10/10 Excellent

Yu

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service
Good

8/10 Good

Reem

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with a very convenient location . Our check in was delayed as the room was not ready but the staff was very nice and helpful . Definitely will come back

8/10 Good

Anna

Traveled with family
Liked: Staff & service, amenities
Perfect hotel for us since we needed a full kitchen and 2 bedrooms and 2 bathrooms. Condition of walls need help: kid drew on the walls in a few areas, peeling wallpaper and towel rack is loose. They installed the rack above where an old one once was but didn’t bother to repair the wallpaper. Cleaning staff also admitted that they didn’t have enough staff to clean our room at one point.

6/10 Okay

Corinna

Traveled with family
Liked: Staff & service, amenities
I have stayed there in your suites several times, and have always enjoyed the stay. This time was nice as well, the staff are amazing, and location is great. The one downside was our room needed a bit of TLC...the dishwasher gasket was ripped and broken making it almost impossible to open and close. Then the gasket was so broken, when we tried to run the dishwasher it leaked all over the floor. One of our bathrooms also had a leak, and the other had peeling wallpaper, dirty broken floorboards, and the door had makeup or something smeared all over the door from the previous users. I will most likely stay at your hotel for our next stay, just hoping that room will receive some TLC!