Riviera on Robson Suites Hotel Downtown Vancouver

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Premium bedding, down comforters, in-room safe, free WiFi
Premium bedding, down comforters, in-room safe, free WiFi
Premium bedding, down comforters, in-room safe, free WiFi
Premium bedding, down comforters, in-room safe, free WiFi

Overview of Riviera on Robson Suites Hotel Downtown Vancouver

Riviera on Robson Suites Hotel Downtown Vancouver

2.5 star property

3.6/5 Good

Guests rated this property 3.7/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Parking available
  • Laundry
  • 24/7 front desk

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
Map
1431 Robson Street, Vancouver, BC, V6G1C1

Explore the area

  • Popular LocationVancouver Waterfront4 min walk
  • Popular LocationSt. Paul's Hospital15 min walk
  • Popular LocationCanada Place17 min walk
  • AirportVancouver, BC (YVR-Vancouver Intl.)19 min drive

Choose dates to view prices

About this area

Vancouver

Located near the beach, Riviera on Robson Suites Hotel Downtown Vancouver is in Downtown Vancouver, a neighborhood in Vancouver with great shopping. Vancouver Art Gallery and Queen Elizabeth Theatre are cultural highlights, and some of the area's popular attractions include Vancouver Aquarium and TELUS World of Science. Looking to enjoy an event or a game? See what's going on at Rogers Arena or BC Place Stadium. Spend some time exploring the area's activities, including skiing. Guests appreciate the hotel's central location.

What's nearby

  • Vancouver Waterfront - 4 min walk
  • English Bay Beach - 15 min walk
  • St. Paul's Hospital - 15 min walk
  • Canada Place - 17 min walk
  • Stanley Park - 6 min drive

Getting around

  • Vancouver Waterfront Station - 2 min drive
  • Burrard Station - 13 min walk
  • Vancouver Intl. Airport (YVR) - 19 min drive

About this property

Riviera on Robson Suites Hotel Downtown Vancouver

Vancouver hotel in Downtown Vancouver, walk to Robson Street
This smoke-free hotel features self parking, concierge services, and laundry facilities. WiFi in public areas is free. Additionally, a 24-hour front desk, express check-out, and free newspapers are onsite. Housekeeping is available on request.
Riviera on Robson Suites Hotel Downtown Vancouver offers 41 air-conditioned accommodations with safes and coffee/tea makers. Beds feature down comforters and premium bedding. LED televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This Vancouver hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is offered on request and change of towels can be requested.

Languages spoken

Chinese (Mandarin), Czech, English, Filipino, French, Hindi, Japanese, Korean, Spanish, Turkish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (CAD 30 per night; includes in/out privileges)

Family friendly

  • Laundry facilities
  • Microwave
  • Refrigerator

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of towels (on request)
  • Concierge services
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan
  • Down comforter
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Cable channels
  • LED TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Toaster

More

  • Free local calls
  • Phone
  • Safe

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Policies

Check-in

Check-in from 3 PM - anytime
Early check-in subject to availability
Early check-in fee: CAD 25
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: CAD 25
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 per room (up to 20 lbs)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 20.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: CAD 150 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Self parking fee: CAD 30 per night (in/out privileges)
  • Pet fee: CAD 25 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in fee: CAD 25 (subject to availability)
  • Late check-out fee: CAD 25 (subject to availability)
  • Weekly housekeeping provided; additional cleaning fee: CAD 9.95 per stay
  • Kitchen/kitchenette fee: CAD 25 per night
  • Rollaway bed fee: CAD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

Construction is underway at a neighboring building and there may be noise disturbance from the construction work
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

Riviera Hotel Robson
Riviera Robson
Riviera Robson Suites
Riviera Robson Suites Downtown Vancouver
Riviera Robson Suites Hotel
Riviera Robson Suites Hotel Downtown Vancouver
Riviera Suites Hotel
Riviera Hotel Vancouver
Riviera on Robson Suites Hotel Downtown Vancouver Hotel
Riviera on Robson Suites Hotel Downtown Vancouver Vancouver

Frequently asked questions

Overall score and ratings

3.6

Good

Rating 5 - Excellent. 241 out of 981 reviews
5 - Excellent 25%
Rating 4 - Good. 411 out of 981 reviews
4 - Good 42%
Rating 3 - Okay. 149 out of 981 reviews
3 - Okay 15%
Rating 2 - Poor. 94 out of 981 reviews
2 - Poor 10%
Rating 1 - Terrible. 86 out of 981 reviews
1 - Terrible 9%

3.7/5

Cleanliness

3.9/5

Staff & service

3.4/5

Amenities

3.4/5

Property conditions & facilities

3.5/5

Eco-friendliness

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
I loved that we got upgraded with a decent view and balcony. We were a couple needing one bed and got 3 instead. 1 in the suite and 2 in the main room. Felt strange at first but then turned out to be amazing. The kitchen was really dated and the kitchen utensils were like using kids toys. The biggest pet peeve was the dish soap. It had been watered down. Why? No ice machine? That's fine, but with 3 beds in Vancouver DT you should offer 6 to 8 trays of ice already frozen. I shouldn't have to find a store to buy some. Lastly. Don't cheap out on the bath towels. Lets be honest, the statistics in the world about body size is that most are over weight. So it would take 3 towels to do the job. I am a tiny fit woman and I even found it small. Not plush at all. Loved your blow dryer. Best I've ever used. Maybe offer items you can purchace like a hair brush. Tooth brush and paste. Floss. Also your vending machine needs variety. Like SPRITE. Or Club Soda. Maybe Tonic.
Stayed 3 nights in Jun 2022

3/5 Okay

Traveled with partner
Liked: Staff & service
The building and hotel room itself was okay. The staff was great, friendly and nice
Stayed 1 night in Jun 2022

3/5 Okay

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was a one bedroom apartment. When we came in, the bedroom door was locked. It took a while for them to understand the situation and come unlock the door. The microwave, was not working. The breakers to the kitchen were all off. The dish soap was mixed with water. The television was not very clear and had a minimal amount of channels. Nothing was serious but when you pay $380 a night you expect a lot more. There is a small balcony with no chairs.
Stayed 4 nights in Jun 2022

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean comfortable convenient
Stayed 3 nights in Jun 2022

1/5 Terrible

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
This is not a hotel. It’s a bunch of old, run down apartments they put hotel door locks on. Upon arrival, there’s a huge sign of all of the fees you owe. Leave a dish in the sink? $5 fee. Want them to keep you bag while you go shopping? Another $15. Don’t forget the $10 additional cleaning fee even though they don’t service your room. Stay anywhere else.
Stayed 1 night in Jun 2022