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Hotel Canal

3.0 star property
Comfortable hotel, a short walk to Piazzale Roma

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your current months are July, 2024 and August, 2024.
July 2024
August 2024

Photo gallery for Hotel Canal

Exterior
Minibar, in-room safe, desk, soundproofing
Dining
Room amenity
Lobby

Reviews

6.6

Popular amenities

  • Breakfast included
  • Bar
    BarBar
  • Room service
    Room serviceRoom service
  • Pet friendly
    Pet friendlyPet friendly
  • Housekeeping
    HousekeepingHousekeeping
  • Air conditioning
    Air conditioningAir conditioning

Check-in time

2:00 PM

Check-out time

10:30 AM
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About the neighborhood

Map
Sestiere Santa Croce 553, Venice, VE, 30135

What's nearby

  • Piazzale Roma - 3 min walk
  • Grand Canal - 3 min walk
  • Port of Venice - 11 min walk
  • Tronchetto Waterbus Stop - 12 min walk
  • Rialto Bridge - 19 min walk

Getting around

  • Venice Santa Lucia Station - 6 min walk
  • Venezia Tronchetto Station - 17 min walk
  • Marco Polo Airport (VCE) - 19 min drive

Restaurants

  • ‪Filovia - ‬3 min walk
  • ‪Bar Autorimessa Piazzale Roma - ‬7 min walk
  • Burger King
  • ‪Arcicchetti Bakaro - ‬3 min walk
  • ‪Al Bacco Felice - ‬3 min walk

About this property

Hotel Canal

Hotel near Port of Venice
Close to Piazzale Roma and St. Mark's Square, Hotel Canal provides free continental breakfast, a bar, and more. Guests can connect to free WiFi in public areas.
Other perks at this hotel include:
  • An area shuttle, smoke-free premises, and concierge services
  • Tour/ticket assistance, luggage storage, and a vending machine
  • A front-desk safe
  • Guest reviews say great things about the helpful staff and location
Room features
All guestrooms at Hotel Canal offer perks such as air conditioning, as well as amenities like safes and sound-insulated walls.
Other amenities include:
  • Bathrooms with showers and bidets
  • TVs with satellite channels
  • Daily housekeeping and desks

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Area shuttle (surcharge)

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:00 AM
  • A bar/lounge

Family friendly

  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • No elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight

Check-out

Check-out before 10:30 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - midnight
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.
On certain dates of the year, visitors must pay an access fee of EUR 5 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates and request an exemption, visit cda.comune.venezia.it.

Access methods

Staffed front desk

Pets

Pets allowed
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 percent reduction applies from January 1-31.
  • A tax is imposed by the city: From 1 January - 31 January, EUR 2.40 per person, per night for adults; EUR 1.20 per night for guests aged 10-16 years old.
  • A tax is imposed by the city: From 1 February - 31 December, EUR 3.50 per person, per night for adults; EUR 1.70 per night for guests aged 10-16 years old.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Canal Hotel
Canal Venice
Hotel Canal
Hotel Canal Venice
Hotel Canal Hotel
Hotel Canal Venice
Hotel Canal Hotel Venice

Frequently asked questions

Is Hotel Canal pet-friendly?

Yes, this hotel allows cats and dogs (limit 1 total).

How much is parking at Hotel Canal?

This property doesn't offer parking.

What time is check-in at Hotel Canal?

Check-in start time: 2:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hotel Canal?

Check-out is at 10:30 AM.

Where is Hotel Canal located?

Located in Santa Croce, this hotel is within a 5-minute walk of Piazzale Roma and Grand Canal. Port of Venice and Tronchetto Waterbus Stop are also within 15 minutes. Venice Santa Lucia Station is 6 minutes by foot and Venice (XVQ-Santa Lucia Rail Station) is 6 minutes.

Hotel Canal Reviews

Reviews

6.6
Rating 10 - Excellent. 136 out of 1000 reviews" "
Rating 8 - Good. 337 out of 1000 reviews" "
Rating 6 - Okay. 275 out of 1000 reviews" "
Rating 4 - Poor. 143 out of 1000 reviews" "
Rating 2 - Terrible. 109 out of 1000 reviews" "

6.8/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

5.6/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

8/10 Good

Ye, Mississauga

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location in Venice. Close to the train station. The receptionist was friendly but our check in was delayed by the manager. Great breakfast. My room was big and elegant. I loved it.
Stayed 1 night in Jun 2024

8/10 Good

olga, rancho cordova

Liked: Cleanliness, staff & service, amenities
Great location along the Grand Canal. Needs rehab of facilities. The air conditioning system did not work
Stayed 1 night in Jun 2024

8/10 Good

ian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location very close the bus station (Piazzale Roma) on the grand canal. The hotel is a bit worn but has lots of charm. the room and bathroom were large. there was a fan for air conditioning and windows that open (not surprising for Europe). the only complaint was no hot water in the morning for a shower.
Stayed 1 night in Jun 2024

4/10 Poor

Ennio, Glendale

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Air conditioning not working, they never took care of it, it really needs new ones!!!
Stayed 2 nights in Jun 2024

6/10 Okay

Skyanne

Stayed 2 nights in Jun 2024

10/10 Excellent

Faith

Stayed 1 night in Jun 2024

4/10 Poor

SANDRA

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is not what you expect. no air conditioning Very old and out dated Falling apart Bathroom had mould on shower curtain that was half hanging off stains on the wall cracks in the shower. they need to do abit of TLC and it could be a nice property. it is walking distance to alot of places.
Stayed 3 nights in May 2024

6/10 Okay

farzin

Traveled with family
Disliked: Property conditions & facilities
No good facility
Stayed 1 night in Jun 2024

2/10 Terrible

Amanda

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DO NOT STAY HERE!!! on arriving requested inspection of the room which smelt of Tabacco and there was mould and water damage on the ceiling. The room was dark and dingy. The entry was down the side of the Hôtel separate from the reception area. We asked for a room change but were told there were no rooms available so we offered pay for 1 nights accommodation as cancellation of our booking however this was not accepted. We lost 3 nights of accommodation and rebooked elsewhere. Look elsewhere as this is barely a 1 star property
Stayed 3 nights in Jun 2024

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and breakfast.
Stayed 2 nights in Jun 2024

2/10 Terrible

Andrew

Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We had to move out after one night because there was no working air conditioning and we had bug bites all over due to leaving the windows open. The rooms smelt heavily of mold, mildew, or perfumes, which may have attracted all the bugs. We initially thought it might be bed bugs. Still don’t know if it might be. This hotel is similar to a camping ground than a hotel in Venice. Very disappointed. Wish I could get my money back for the night we didn’t stay there.
Stayed 2 nights in Jun 2024

4/10 Poor

Bernard

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Double bed in a single room was not comfortable for 2 people. Bed sheets barely covered the top of the bed and a/c controls are destroyed so not usable. If the room size had been adequate it would have been more tolerable. Had to turn the bed sheet sideways so two poeple could have a little, an experience!
Stayed 7 nights in May 2024

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in May 2024

10/10 Excellent

lori

Stayed 1 night in May 2024

2/10 Terrible

KEITH

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Just plain filthy. Do not use this hotel.
Stayed 1 night in May 2024

4/10 Poor

Luis

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Great location and service. Uncomfortable bed and bathroom.
Stayed 2 nights in Mar 2024

2/10 Terrible

Elier

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Where do i begin. For starters some of the staff are rude and this is even when u ask nicely. Second the rooms condition is utterly disgusting. Dog hair on the bed, mold in the shower curtains, absolute zero air conditioning so u have to open the windows. Which means u will get eaten alive by the mosquitos. It takes a while for the water in the shower to get warm. Beddings are stained. The rooms look nothing like the pics, having all the walls stained, the chair was about to break. Only one outlet to charge ur devices. This is the type of place where u go when u have no money worse than a motel.
Stayed 3 nights in Mar 2024

6/10 Okay

Alan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Average at best
Lovely area but the hotel was rustic to say the least, rooms are average sized for the area i would say but the view was awful, the bathroom and bedrooms are dirty, dusty and so dated they must of got the furniture out of marco polos house, staff are lovely and accommodating but a good lick of paint, a clean and some refurbishment wouldnt go a miss, overall 3 out of 5
Stayed 4 nights in Jan 2024

6/10 Okay

Nicky

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
A weekend in Venice
Firstly i want to say that the staff at the hotel were lovely. Friendly, helpful and very welcoming. It is in a brilliant location near all the transport links so very easy to get everywhere The hotel is very tired and they seem to be renovating. I think the only rooms already completed are the ones pictured on the website. Unfortunately the first room we were allocated was not suitable for 2 people and should be resigned to single occupancy. I would classify a double room as both people being able to get in and out of bed without having to climb over their partner because the bed is against the wall with a 1ft gap down the other side. We asked to be moved which we were without any fuss. The second room was much better in size though in need of redecoration a more comfortable bed and bedding. The other disappointment was the bar was not in use and neither was the courtyard due to renovations. It was a real shame that we were unable to purchase a drink and socialise a little within the hotel. They had a fridge in which they had bottles of larger, individual bottles of bellini and cans of coke but once purchased at reception the only place to go was your room. Please open your bar and courtyard as soon as possible. If not update your website to say that they are currently closed. I would stay here again but only if the bar and courtyard are open.
Stayed 3 nights in Jan 2024

6/10 Okay

albaret

Liked: Staff & service
Stayed 2 nights in Jan 2024

10/10 Excellent

Shilpi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Jan 2024

6/10 Okay

Tray

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Hector l

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good.
good value, good location, close to train central, good breakfast.
Stayed 2 nights in Dec 2023

8/10 Good

Olga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Yunfeng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed 2-night stay and better than expected
Enjoyed our two-night stay and had better experience than I expected based on reviews, which might be due to off season right now. Breakfast space is good, and all staffs were nice and helpful. Definitely I would recommend this hotel.
Stayed 2 nights in Dec 2023

General hotel information

Reasons to Book
Property Cleanliness & Nice Bathroom
Check-In Time
1:00 PM
Check-Out Time
11:00 AM
Nearest Airport
Venice (VCE-Marco Polo)