Arbutus Inn

Property class: 3

Choose dates to view prices

Reviews

8.6 out of 10
Excellent

Cozy, convenient base on Douglas Street

Arbutus Inn brings a cozy, nicely decorated, newly renovated feel to a central spot right on Douglas Street. There is no on-site restaurant, but in-room microwaves, refrigerators, and coffee and tea makers make it easy to keep meals and mornings simple. The welcoming lobby also has a vending machine for quick snacks and drinks.

  • Downtown made easy

    Downtown Victoria is highly accessible, just an 8-minute drive from the inn.

  • Dining your way

    No restaurant on-site, but rooms support easy meals with practical in-room appliances.

  • On-site car rental

    A National Car & Truck Rental kiosk sits in the lobby for easy pick-up.

Amenities

  • Less than a ten-minute drive to Inner Harbour
  • Walkable neighborhood near the Japanese Garden at Gorge Park
  • 32-inch flat-screen TV with premium cable
  • Work desk and individual in-room air conditioning
  • Full bathrooms with a provided hairdryer
  • Some rooms feature walk-in showers
These property details are summarized by AI

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Double Room, 2 Double Beds

A hotel room with two beds, a nightstand with a lamp, and a window with curtains.

Standard Double Room, 2 Double Beds

8.6 out of 10
Excellent
(107 reviews)
  • 172 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

A hotel room with a large bed, two bedside tables with lamps, a digital clock, and floral-patterned curtains.

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(86 reviews)
  • 172 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a nightstand with a lamp, and a window with curtains.

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(48 reviews)
  • 172 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds, Ground Floor (only accessible by stairs)

A hotel room with two beds, a nightstand with a lamp, and a window with curtains.

Standard Room, 2 Double Beds, Ground Floor (only accessible by stairs)

8.8 out of 10
Excellent
(86 reviews)
  • 172 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Kitchen

A hotel room with a large bed, two bedside tables with lamps, a digital clock, and floral-patterned curtains.

Room, 1 King Bed, Kitchen

9.4 out of 10
Exceptional
(30 reviews)
  • 183 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

A hotel room with a large bed, two bedside lamps, a nightstand, a floral bedspread, and a window with curtains.

Premium Room, 1 King Bed

9.2 out of 10
Wonderful
(32 reviews)
  • 183 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Multiple Beds, Kitchen

A hotel room with a bed, a nightstand, a lamp, a kitchen area with cabinets, and a marble backsplash.

Room, Multiple Beds, Kitchen

9.2 out of 10
Wonderful
(20 reviews)
  • 195 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Basic Room, 1 Double Bed

A hotel room with a bed, a desk with a microwave, a small refrigerator, a nightstand with a lamp, and a ceiling light.

Basic Room, 1 Double Bed

8.0 out of 10
Very good
(26 reviews)
  • 104 sq ft
  • Sleeps 1
  • 1 Double Bed

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About the neighborhood

Burnside, a neighborhood in Victoria, is home to Arbutus Inn. Butchart Gardens is a popular area attraction and if an activity is on the agenda, Victoria Harbour and Victoria Clipper Ferry Terminal are worth checking out. Looking to enjoy an event or a game while in town? See what's happening at Save-On-Foods Memorial Centre or Royal Athletic Park. Visit our Victoria travel guide
Map
2898 Douglas St, Victoria, BC, V8T4M9

What's nearby

  • A street lined with traditional buildings, red lanterns, and a sign for Cathay Living.
    Government Street
    4 min walk - 0.3 miles
  • A building with a 'save on food' sign and a large funnel-shaped structure.
    Save-On-Foods Memorial Centre
    19 min walk - 1.0 mile
  • A busy street with traditional architecture, including a colorful gate and a tall pillar with intricate designs.
    Chinatown
    19 min walk - 1.0 mile
  • MayFair Shopping Centre
    6 min walk - 0.3 miles
  • Galloping Goose Trail
    12 min walk - 0.7 miles

Getting around

  • Victoria Intl. Airport (YYJ)
    23 min drive

Restaurants

  • Starbucks
    9 min walk
  • Tim Hortons
    7 min walk
  • Starbucks
    8 min walk
  • Tim Hortons
    2 min walk
  • Cakes Etc
    4 min walk

About this property

Arbutus Inn

  • Hotel near Government Street
  • Near Victoria Harbour, Arbutus Inn provides everything you need. Stay connected with free in-room WiFi.
  • Other perks include:
    • Free self parking
    • A computer station, smoke-free premises, and a 24-hour front desk
    • A vending machine
    • Guest reviews give top marks for the helpful staff
  • Room features
  • All 52 rooms offer comforts such as premium bedding and air conditioning, in addition to thoughtful touches like free WiFi. Guest reviews highly rate the clean rooms at the property.
  • Other conveniences in all rooms include:
    • Bathrooms with shower/tub combinations and hair dryers
    • Flat-screen TVs with premium channels
    • Refrigerators, microwaves, and coffee/tea makers

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 1 building
  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 19

Check-out

Check-out before 11 AM
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property does not accept debit, prepaid, or gift cards, or cash for the room deposit.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 13 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 150.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Frequently asked questions

Is Arbutus Inn pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Arbutus Inn?

As of Sep 29, 2026, prices found for a 1-night stay for 2 adults at Arbutus Inn on Oct 19, 2026 start from $82, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is free at this property.

What time is check-in at Arbutus Inn?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at Arbutus Inn?

Check-out is at 11 AM. Late check-out is available for a fee.

Where is Arbutus Inn located?

Located in Burnside, this hotel is within 2 mi (3 km) of Government Street, Victoria Harbour, and Victoria Clipper Ferry Terminal. MayFair Shopping Centre and Topaz Park are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Arbutus Inn Reviews

8.6

Excellent

8.8

Cleanliness

8.0

Amenities

9.0

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 1028 out of 2038 reviews
Rating 8 - Good. 687 out of 2038 reviews
Rating 6 - Okay. 205 out of 2038 reviews
Rating 4 - Poor. 63 out of 2038 reviews
Rating 2 - Terrible. 55 out of 2038 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The location was perfect for our needs.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Staff at the front desk we’re absolutely awesome
Stayed 2 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking available, clean room. Comfortable enough for a short stay.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place! Would stay again. Very clean and updated.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff greeted us every time we pass by the front desk, the room was clean and quiet, it was a good visit.
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean , good location.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great economical place to stay. No frills, but very comfortable bed.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean and updated and staff was great
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and the inn is well-kept.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly front desk, clean rooms and hallways, fast check in, great location
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room Reception staff were very helpful Location was a little far from the centre but on a bus route
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk staff were very welcoming and informative. The older gentleman recommended a local restaurant, close by and it was amazing. For a really nice evening meal, The Glo is an amazing restaurant with reasonably priced food. I would recommend the Arbutus Inn for a clean, comfortable motel.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay. Close to Victoria downtown and the staff were very helpful!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very nice and reasonable. The staff was very nice. It's a short drive from from city center.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect! We had a wonderful stay with our family. The hotel was clean, comfortable, and offered great value for money & overall experience was excellent. Would definitely stay here again!
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, room was simple but clean and had all expected amenities. AC was a bit noisy, but overall really liked my stay here. The front desk staff were really welcoming and friendly as well!
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean environment .staff have been good.
Stayed 14 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
It was clean but no wardrobe and soap is not the best. Overall it was good for a convenient price
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff.
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and the staff were helpful.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great place. I was there for a short stay. Very clean and well set up. My room had a kitchen with full stove, fridge and microwave. Close to downtown. Highly recommended!
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms very clean and comfortable.Room polite and courteous.Only downside no public washroom, but would visit again.
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very clean and nicely updated hotel with excellent bus access to downtown Victoria.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and spacious, the bed was comfortable. Unfortunately the pillows were awful. It was just sleeping on a marshmallow. They should put better pillows, because all the rest was very nice.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, well maintained older building. Quiet. Conveniently located
Stayed 3 nights in Aug 2026