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Overview of Arbutus Inn

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Premium bedding, desk, iron/ironing board, free WiFi
Premium bedding, desk, iron/ironing board, free WiFi
Premium bedding, desk, iron/ironing board, free WiFi
Premium bedding, desk, iron/ironing board, free WiFi

3.6/5 Good

Guests rated this property 3.7/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air Conditioning
  • Business Services
  • Housekeeping
  • 24/7 Front Desk

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Explore the area

    Popular LocationMayFair Shopping Centre8 min walk
    Popular LocationSave-On-Foods Memorial Centre17 min walk
    Popular LocationPacific Rim College3 min drive
    AirportVictoria, BC (YYJ-Victoria Intl.)23 min drive
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  • Standard Room, 2 Queen Beds

    3.5/5 guest room rating

    Room amenities

    • 172 sq ft
    • Sleeps 4
    • 2 Queen Beds
    More detailsStandard Room, 2 Queen Beds
  • Room, 1 King Bed, Kitchen

    5/5 guest room rating

    Room amenities

    • 183 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 King Bed, Kitchen
  • Standard Room, 2 Double Beds, Ground Floor (only accessible by stairs)

    4/5 guest room rating

    Room amenities

    • 172 sq ft
    • Sleeps 4
    • 2 Double Beds
    More detailsStandard Room, 2 Double Beds, Ground Floor (only accessible by stairs)
  • Standard Double Room, 2 Double Beds

    4.2/5 guest room rating

    Room amenities

    • 172 sq ft
    • Sleeps 4
    • 2 Double Beds
    More detailsStandard Double Room, 2 Double Beds
  • Basic Room, 1 Double Bed

    3.9/5 guest room rating

    Room amenities

    • 104 sq ft
    • Sleeps 1
    • 1 Double Bed
    More detailsBasic Room, 1 Double Bed
  • Premium Room, 1 King Bed

    4.8/5 guest room rating

    Room amenities

    • 183 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsPremium Room, 1 King Bed
  • Room, Multiple Beds, Kitchen

    4.6/5 guest room rating

    Room amenities

    • 195 sq ft
    • Sleeps 4
    • 1 King Bed and 1 Double Bed
    More detailsRoom, Multiple Beds, Kitchen
  • Standard Room, 1 King Bed

    4.3/5 guest room rating

    Room amenities

    • 172 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsStandard Room, 1 King Bed

About this area

Victoria

Located in Victoria, Arbutus Inn is on the Strip. Travelers looking for local activities can try Victoria Harbour and Victoria Clipper Ferry Terminal, while those looking to experience a bit of culture can stop by Royal BC Museum. Looking to enjoy an event or a game while in town? See what's happening at Save-On-Foods Memorial Centre or Royal Athletic Park.
Visit our Victoria travel guide
Popular Location

What's nearby

  • Government Street - 5 min walk
  • MayFair Shopping Centre - 8 min walk
  • Save-On-Foods Memorial Centre - 17 min walk
  • Pacific Rim College - 3 min drive
  • Victoria Clipper Ferry Terminal - 12 min drive

Getting around

  • AirportVictoria Intl. Airport (YYJ) - 23 min drive

Restaurants

  • Chiba Sushi — 5 min walk
  • Denny's — 6 min walk
  • The Ruby — 6 min walk
  • Glo Restaurant & Lounge — 11 min walk
  • Part and Parcel — 13 min walk

About this property

Arbutus Inn

Hotel with free parking, near Victoria Harbour
A 24-hour front desk, a computer station, and free self parking are available at this smoke-free hotel. WiFi in public areas is free. All 52 rooms provide conveniences like refrigerators and microwaves, plus free WiFi and flat-screen TVs with cable channels. Premium bedding, coffee makers, and free local calls are among the other amenities available to guests.
Arbutus Inn offers 52 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Family friendly

  • Microwave
  • Refrigerator

Conveniences

  • No elevators

Guest services

  • 24-hour front desk
  • Daily housekeeping

Languages spoken

  • English
  • Italian

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Linens
  • Premium bedding

Bathroom

  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Desk
  • Free local calls
  • Iron/ironing board (on request)

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property accepts credit cards only for all onsite payments. Cash is not accepted.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: CAD 150.00 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability, amount varies)
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Arbutus Inn
Arbutus Inn Victoria
Arbutus Victoria
Arbutus Inn Hotel
Arbutus Hotel Victoria
Arbutus Inn Victoria
Arbutus Inn Hotel Victoria

Frequently asked questions

Can I cancel my reservation for free at Arbutus Inn and receive a full refund?
Yes, Arbutus Inn offers free cancellation on select room rates, because flexibility matters! Please refer to Arbutus Inn cancellation policy on our site for more details about any exclusions or requirements.
Is Arbutus Inn pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Arbutus Inn?
Self parking is free at this property.
What time is check-in at Arbutus Inn?
Check-in is from 3:00 PM - midnight. A fee applies for early check-in (amount may vary, subject to availability).
What time is check-out at Arbutus Inn?
Check-out is at 11 AM. Late check-out is available for a fee (amount may vary).
Where is Arbutus Inn located?
Situated on the Strip, this hotel is within 1 mi (2 km) of Government Street and Save-On-Foods Memorial Centre. Victoria Harbour and Victoria Clipper Ferry Terminal are also within 2 mi (3 km).
3.6
Good
5 - Excellent
182
4 - Good
421
3 - Okay
246
2 - Poor
88
1 - Terrible
47

3.7/5

Cleanliness

3.9/5

Staff & service

3.7/5

Amenities

3.4/5

Property conditions & facilities

4/5 Good

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds was really comfortable.price was affordable ..
Stayed 1 night in Nov 2020

5/5 Excellent

Business traveler
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
What a unique property! Beautifully updated, but you can still see the original features, which I love!" Super friendly and helpful staff. I would definitely stay again.
Stayed 1 night in Nov 2020

2/5 Poor

Traveled with family
Sad face IconDisliked: Staff & service, amenities
What I didn't like was the hotel policy that would not allow for someone other than the person staying at the hotel, to pay (leave a credit card #) for the security deposit. We were refused lodging and told to go somewhere else. The gentleman at the front desk was quite rude and abrupt. He gave us a number to give to Expedia to confirm cancellation. We received all but about $25 back for a 10 night stay when they cancelled the reservation. Note to everyone: Read the fine print before you confirm a reservation; make sure you understnd what it means; I didn't, so lesson learned.
Stayed 10 nights in Nov 2020

5/5 Excellent

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and great staff. Area was great as well.
Stayed 6 nights in Oct 2020

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed here many times before. Central location, good price, free parking, decent modernised rooms, friendly staff.
Stayed 1 night in Oct 2020