“I booked an accessible room, but when I arrived, it was not available because it hadn’t been cleaned. I asked to have it cleaned, but there was no available staff to clean it, and there was no manager on site at the time I arrived.
I chose the hotel because it offered what looked to be an accessible room. I am very unhappy that I did not get the room I booked.”
“I booked an accessible room, but when I arrived, it was not available because it hadn’t been cleaned. I asked to have it cleaned, but there was no available staff to clean it, and there was no manager on site at the time I arrived.
I chose the hotel because it offered what looked to be an accessible room. I am very unhappy that I did not get the room I booked.”
Wendy