9/10 Wonderful! (603 reviews)
The room was beatifully decorated and the kitchennette allowed for me to prepare many of my own meals. I had a slight leak behind my toilet which was fixed very quickly after I called the Front Desk. The information sheet on local restaurants, ordering groceries and the island in general was useful and clearly presented. I appreciated the instructions on using the TV.
The ferry across the Harbour allowed me to explore Hamilton without worrying about having to pay for parking (I am local and have a car), although the long break in the middle of the day was a bit frustrating. The shuttle to the Coco Reef private beach is also really useful.
I found the posted rules about the pool being open til sunset and under 12's use restricted to specific hours a little strange. However, I didn't see these being strictly enforced.
My room WAS far from the lobby with lots of steps and there was no help getting my luggage to the room. I am local, so perhaps if I were a foreign tourist more help would have been offered. The Aurora restaurant experience was amazing the food was tasty and well presented and staff was pleasant and attentive.
I but was a bit disappointed that my birthday was not mentioned at all, other birthday staycations both local and abroad the Front Desk wishes me a happy birthday, or there's a note or something in the room acknowledging it. I also mentioned it when I checked in. Overall I was very happy with my stay at Newstead and will return as a treat to myself soon.
Reviewed on Jul 13, 2026
