Search Guest Houses in Waterloo

"No parking security (park own risk), couldn't get through for wakeup call, breakfast area, juice machine didn't work, tables dirty."

"Clean rooms, polite staff. Great for the cost"

"Air worked well"

"Rooms very dirty. Broken screens, dirty shower heads, dirty sinks. Thick layer of dust on light switches. "The chair" was gross... knee marks on the arm rests. Just not difficult to picture what has gone on in there. "

"The room was perfect. Nice television, clean bed and bathroom, working heating and ac"

" X"

"Worst stay ever. Had it not been non refundable I would’ve left after the first night. We checked in and after getting kids settled realized the room was less than clean and lacking in basic items such as bath towels. House keeping watched me set out wet towels and then proceed to still leave them after I mentioned something to the front desk. The breakfast was horrible. The pool area had construction materials and garbage all over in addition to a broken pool ladder. When the toilet clogged I was given a plunger to go up to the room with. The stairs were closed due to construction. The elevator and lobby bathroom both smelled horribly of cigarette smoke. Multiple times we needed an employee and they were difficult to find and ended up being in a corner on their phones. When I brought all of this to their attention at checkout I was told “you could’ve stayed somewhere else”. "

"Yes"

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