Ratings based on 297 Verified Reviews

3.1 out of 5
51% of guests recommend
3.5 Room cleanliness
3.5 Service & staff
3.3 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Posted Oct 13, 2017
There was no shampoo and the lady could only give us three extra towels because she had no more. And there was nobody at the desk in the morning .
1 out of 5
by A verified traveler

Posted Sep 5, 2017
The place was run down. It stink in the rooms. And loud people,kept me up most of the night
Comment from Hotel Management
Sep 7, 2017 by Brand Experience Team Member, Hotel Management
Dear Guest, Thank you for taking the time to share your feedback. We sincerely apologize for your unpleasant stay due to the inconveniences you experienced. We strive to provide a comfortable night's rest, and are disappointed your stay was unsatisfactory due to the noise concerns you describe. We encourage you to contact our Guest Relations Department to record the details of your stay to help us provide a better guest experience in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler from alaska

We wil leave the lights on

Posted Aug 29, 2017
Nice pool, clean rooms, but dated! Friendly staff !! Good value for the money!!
Comment from Hotel Management
Sep 4, 2017 by andy, Hotel Management
Thank you for sharing your comments regarding your recent stay at the Motel 6 - Waterloo, IA #4746. Your feedback will be shared with the team to serve as recognition and encouragement; as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit will be even better. Sincerely, Andy Patel General Manager Motel 6 # 4746
2 out of 5
by A verified traveler from Mpls, MN

OK hotel

Posted Aug 18, 2017
Pros: easy access. kleen. price
Cons: Add a breakfast.
No kleenexes in room. someone had their room or the lobby on all night. No coffee in the AM. Clean room and bath. OK for what we needed. A place to stay.
Comment from Hotel Management
Sep 4, 2017 by andy, Hotel Management
Thank you for taking the time to tell us about your experience at the Motel 6 - Waterloo, IA #4746. Your feedback is very important to us. At Motel 6, we strive to provide a superior guest experience, and I am sorry yours did not meet expectations. Rest assured appropriate measures are being taken to address the problem and prevent future occurrence. We appreciate your sharing your concerns and hope you will give us an opportunity to better serve you in the near future. Sincerely, Andy Patel General Manager Motel 6 # 4746
2 out of 5
by A verified traveler from Denver

Not Good

Posted Aug 17, 2017
Pros: Pool, and close to mall
Cons: Alot, see above.
Location: Mall and places to eat
lamp shades were all bent. spackle missing on areas of ceiling, Shower head was leaking from the top hitting the back walls. No shampoo, no tissue , Also had used toilet paper on dispenser and didn't give you a new roll the next day when they cleaned the room. Floors were also not mopped in the bathroom.
Comment from Hotel Management
Sep 4, 2017 by andy, Hotel Management
Thank you for taking the time to tell us about your experience at the Motel 6 - Waterloo, IA #4746. Your feedback is very important to us. At Motel 6, we strive to provide a superior guest experience, and I am sorry yours did not meet expectations. Rest assured appropriate measures are being taken to address the problem and prevent future occurrence. We appreciate your sharing your concerns and hope you will give us an opportunity to better serve you in the near future. Sincerely, Andy Patel General Manager Motel 6 # 4746
3 out of 5
by A verified traveler from Missouri

Okay hotel.

Posted Jul 11, 2017
Too expensive not to have coffee & at least donuts in the morning. No accommodations at all. And I booked ahead, 3 nights stay. Will not be staying again.
Comment from Hotel Management
Sep 4, 2017 by andy, Hotel Management
Thank you for taking the time to tell us about your experience at the Motel 6 - Waterloo, IA #4746. Your feedback is very important to us. At Motel 6, we strive to provide a superior guest experience, and I am sorry yours did not meet expectations. Rest assured appropriate measures are being taken to address the problem and prevent future occurrence. We appreciate your sharing your concerns and hope you will give us an opportunity to better serve you in the near future. Sincerely, Andy Patel General Manager Motel 6 # 4746
1 out of 5
by A verified traveler

Horrible place..

Posted Jul 10, 2017
Never again ... horrible place .. never refunded me money
Comment from Hotel Management
Sep 4, 2017 by andy, Hotel Management
Thank you for taking the time to tell us about your experience at the Motel 6 - Waterloo, IA #4746. Your feedback is very important to us. At Motel 6, we strive to provide a superior guest experience, and I am sorry yours did not meet expectations. Rest assured appropriate measures are being taken to address the problem and prevent future occurrence. We appreciate your sharing your concerns and hope you will give us an opportunity to better serve you in the near future. Sincerely, Andy Patel General Manager Motel 6 # 4746
1 out of 5
by A verified traveler

Cheap, and you get what you pay for.

Posted Jul 3, 2017 on Hotels
Sometimes you get what you pay for and this is true for this Motel 6. Pay $25 more at one of the several nearby hotels, and get better service.
1 out of 5
by A verified traveler

Horrible motel.

Posted Jun 22, 2017
Horrible hotel, beds dirty, no shampoo or conditioner in bathroom., no parking space. Doors on side off hotel wide open all night..Pool have so much chlorine it's hours your eyes. People on parking lot in middle nights so laugh.Dont feel safe stay there over night with my daughter so we have to check out 1am. Stay away from that place .
2 out of 5
by A verified traveler

Borderline Bates motel

Posted May 18, 2017
Place was clean but things are falling apart residents had doors open and carpet was filthy and very old security was non existent so i hope you have a lic to carry.