Waterloo Vacations from $670

The bathroom was a major problem area. The tub spigot leaked a steady flow causing an irritating dripping noise throughout the room even with the bathroom door closed. The leak could not be shut off. The shower valve would not engage so, no shower. There was no plug (stopper) for the tub so a bath was not possible. The toilet flush handle disconnected and had to be reconnected within the tank. The desk was notified about the leaking tub problem, we were told nothing could be done nor were we offered a new room. The problem with the shower and toilet were not discovered and reported until the morning of our departure so it was too late. While the inn is being renovated to hopefully upgrade the bath fixtures, this room should not have been assigned in its condition. While the shower and toilet problems were discovered too late to be corrected during our stay, once reported we were offered no compensation for our inconvenience.

Helpful front desk. Old historic building, modern roon with comfortable bed.

It was unique, a little hip/funky, beautiful, comfortable and well-situated in the middle of downtown Florence. I note that I could hear the bar and music, but the bar closed around 10:00, when I went to bed. It took a little while to get hot water, but then it was fine. There needs to be better instructions to operate the (useful!) electronic devices & it would help to tell people that registration is at the bar.

The only thing I did not like was room 218, the room above it makes the ceiling creak and the people above us seemed to be walking all night. Other than that the hotel was awesome.

Parking was fine. Coffee pot did not work.