西托巴哥旅游套票 | 西托巴哥机票+酒店优惠低至 4 折

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A Biohazard Disguised as Luxury: Rodent droppings are only the beginning... Utility Failures: We had zero running water for multiple consecutive nights with no forewarning. When temporarily restored, a dark brown liquid flowed from the taps. A bathroom sink remained completely clogged and backed up with stagnant water our entire stay despite notifying management. Severe Bed Linen Neglect: Due to the water supply issues, our bed linens were never changed during our two-week stay. Worse, the sheets had highly visible stains prior to use, suggesting they were never cleaned before arrival. Biohazards & Pests: We found fresh rodent droppings on kitchen counters and food areas. New cockroaches appeared daily; dead ones were left un-swept. We completely abandoned eating any food at our villa. Outside, a dead animal carcass was left to rot right by our car, emitting a foul odor. Broken Appliances: For one bedroom, the AC was broken was days. The washing machine broke three times; management's solution was to eventually hand us a key to Villa 3 and expect us to haul our wet laundry down the hill ourselves. Do not let the photos of the view fool you. Behind the scenery is a broken, unhygienic, and structurally neglected property run by management that simply does not care. To make it clear what future guests will be getting for their money: you are paying premium luxury rates to be an unpaid maintenance tester for a crumbling villa. Look elsewhere and AVOID BOOKING AT ANY COST

Stayed with my Husband, Mother, Infant and Toddler. This location was perfect. Only 5 min. from the airport. The hotel is dated for sure and need some remodeling. That wasn't the most important quality for me but it can be a deal breaker for some. The towels were not all the same but they were all clean. Nothing bad to say besides check in was challenging. However, they made the corrections on their side and after the 2 hour wait for check in everything was great. The service was good and the breakfast was good. The beach was perfect. Small but more then enough chairs in shade or in the sun. and it was a clean beach. Calm waters during our stay.