Western Tobago Vacations from $170

Beachfront

Overall a great stay.

Lovely view and pool

I stayed at this resort previously when it operated under Turtle Beach and returned because of the great experience I had then. Unfortunately, this visit was one of the worst all-inclusive vacations I've experienced. Most of the staff were unhelpful and had poor attitudes. At breakfast, a friend wanted to join us, but despite the dining area being mostly empty, a staff member refused to let her sit with us and directed her elsewhere. The resort also provided only five small bottles of water in our room. When we ran out around 9:30 p.m., the front desk informed us that no additional water would be provided and suggested refilling the empty bottles at the bar. However, the bar was already closed, leaving us without water until morning. The food was acceptable but lacked variety, and drink service was limited to two drinks per person at a time. It was also disappointing to learn that shrimp dishes at the grill required an additional charge despite being at an all-inclusive resort. Our room was in need of maintenance as the bathtub had a large crack in the middle and felt unstable. Overall, my fiancée and I did not enjoy our stay. Based on the poor service, limited amenities, and room condition, we would not return or recommend this resort.

I checked in around 5:30 pm and there was no receptionist. I was escorted to my room by the very friendly and apologetic security officer. The first sight that greeted me was lizard poop on the armchair and a big fat lizard on the wall above. I could not stay in this room so I was escorted to the one next door. I didn’t feel safe in this room as the balcony door did not close properly and therefore could not lock. The door track was filthy. Additionally the latch above the entry door was loose and missing a screw. When I got up during the night to use the bathroom there were two cockroaches running around the shower stall. At breakfast the next morning there was no one at the entrance to the restaurant. I seated myself and on the chair next to the one on which I sat was a dead maggot being swarmed by ants. Based on all of the above I cut my stay short and checked out at 10:00 am that morning. I will never stay at Mt. Irvine again