Western Tobago Vacations from $828

The grounds are beautiful but the entire facility is not maintained at all . Not one aspect of this place has any modern amenities . We can excuse poor WiFi and weather related problems , but from staff to its so called all inclusive package . Assistance or food was non existent . The rooms are seriously antiquated , besides breakfast no other services exist . The communal areas have no fans and it’s serious mosquitos attacking . The fixtures are outdated , the bath soap was in some mini bottles marked in marker , the toilet seat was worn and the bed was lumpy . I mean for an all inclusive resort at least provide basis and this did not get ONE

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The staff was so helpful and kind especially Emania I hope I spell her name Correct.She called and made sure I was good / able to Check in ,the security was so nice I did not get his name. I highly recommend. I’ll be booking here for my parent to attend the blue food festival.

Unfortunately my family's five day stay was a terrible experience. The hotel is very run down and poorly maintained. And there were issues from the time we arrived. The biggest problem was mosquitoes in and outside our room. I complained to the young receptionist and her first response was very disappointing. I was told that there were some "very important people" including judges expected to arrive and we might not be able to switch rooms. Advice to the young lady: never make a guest feel like they're not important!!!!!! At that point, I called around and found another place to stay so we were prepared to check out. After I told the receptionist we'll be leaving is when she actually started trying to move us. We were moved to the "penthouse suite" which was essentially a larger room with no mosquitoes. Still poorly maintained, fridge didn't work, and the door around the lock is close to breaking off. We stayed but problems continued: Horrible breakfast. Birds were sometimes pecking at the food. So we chose not to eat certain things. Lunch and dinner was excellent though. On the last day, water and electricity went out. They returned after about 20 minutes but then water went again that evening. I went to the same receptionist and told her about the water. Also let her know water went that morning. She told me I should've let them know in the morning and they would've fixed it. Again, young lady, NEVER MAKE A GUEST FEEL AS THOUGH THEY ARE WRONG!!!

DO NOT! I repeat… DO NOT STAY AT COCO REEF! This was inarguably the absolute worse hotel I have ever stayed in! The rooms are literally as old as Methusala. Even a Motel 6 has better rooms that here. Bed linens were so old and dingy that I slept on a cover up wrap so as not to touch the sheets. The furniture was old rickety wicker. The TV was an itty bitty 13”-16” monitor with a snowy monitor. The bathroom was dated and the water was never hot. Let’s not even get started about the decor. The painted walls have stencil designs and curled up wall paper trim. Hahahaha. Even in the 70’s this decor would not have been beautiful. All around the property, there is a portrait collection with huge creepy eyes staring at you. They need to take them down. On a positive note, we had a wonderful experience with the staff. Kevin and Janelle at the front desk were great. Jimmy who is in charge of maintenance was helpful and the dining room staff at breakfast was also very good. The grounds at the front of the property are beautiful with flowers and manicured lawns etc.. Long story short, stay here if you want, but the room will be the worse hotel experience you’ll probably ever have. They will never see me again. PS. The rates are not even cheap. Not worth 1 penny!