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“Our coffee maker did not work and the owner had it replaced very quickly! Thank you for great service”

“We liked everything about Best Western in Rice Lake, WI! We always stay there when we're in town, usually yearly.”

“I am giving it such low stars because I was charged first when making reservations through Expedia but then was charged again when I checked into the hotel which I was told was a deposit and would be given back at check out but I have yet to receive it back and when I called, they directed me to call Expedia which I also did and nobody has fixed the issue.”

“When we stay never seen anyone at the front desk. My daughter who has has health problems was swimming and there was people smoking in the pool area. Causing my daughter having troubles breathing. And not able to have fun in a pool area. The smoke smell came into the hallway and our room cause we were right across from the pool. When there a sign say no smoking on the building. I couldn’t find anyone to say something. I want a discount on my stay.”