“The staff was very attentive and friendly. The room was spacious and clean. The location is very walkable to everything downtown. I love that we had private parking.”
“The heater was very noisy. There were three people in our occupancy. On the second day of our stay, we went to the counter to ask for bath towels, but the counter staff were only willing to give us two copies. If I want three towels, l would need to pay.😠
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“Stayed at Heliotrope Hotel for Tour de Whatcom and was disappointed. Staff didn’t know about the event’s discount or perks, and the room had mold on the bathroom ceiling with a noticeable smell when the windows were closed. My door also wouldn’t open properly due to a latch issue. The clerk was kind and tried to fix it, but overall the stay didn’t match the price. Wouldn’t recommend unless quality improves or rates drop.”