All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Room had a unpleasant smell. Room, hallway were dirty. Walls are thin and I hear a lot of noise and conversations. I will never stay at Microtell Inn again.
Dimitri
Stayed 2 nights in Apr 2024
8/10 Good
Vivek
Business traveler
Apr 18, 2024
Liked: Staff & service
Staff was very accomodating. Cleanliness was avergae.
Vivek
Stayed 5 nights in Apr 2024
Response from gm on Apr 22, 2024
We appreciate your review and I will go over your comments with the entire staff. Please come again.
Property was well taken care of. Staff was excellent.
Elizabeth
Stayed 3 nights in Apr 2024
Response from gm on Apr 4, 2024
Thank you for letting us know about your stay. I am glad you found our staff excellent and our property well taken care of. Please come again soon.
4/10 Poor
Victor
Apr 4, 2024
Victor
Stayed 1 night in Apr 2024
Response from gm on Apr 10, 2024
We are sorry for the issues you experienced. This is not the norm for our hotel. Please visit again and give us another chance to show you our hospitality.
8/10 Good
David
Business traveler, Traveled with family
Mar 29, 2024
Liked: Property conditions & facilities
It’s March madness. So the neighbors were up partying until 3am.
David
Stayed 3 nights in Mar 2024
Response from gm on Mar 29, 2024
Thank you for your review. We apologize for the group that was here when you were. We took corrective measurers for our guest and we hope you will come again soon.
This is our go to for when we visit friends in Woodstock Ga. Always a great visit. Staff is courteous and helpful. Rooms are clean and perfect for a short stay.
Dana
Stayed 1 night in Mar 2024
Response from gm on Mar 4, 2024
Thank you for letting us know you found the room clean and perfect. I will share your good comments about our staff with each of them. Please come again soon.
We are sorry you had issues in your stay with us. We will do everything we can to correct the issues you had. Thank you for letting us know
6/10 Okay
Kaitlin
Feb 15, 2024
Liked: Cleanliness
Kaitlin
Stayed 1 night in Feb 2024
Response from gm on Feb 18, 2024
We are sorry you did not enjoy your visit. I will call to see how we can better serve you.
10/10 Excellent
Dawn
Feb 15, 2024
Wonderful experience.
I will stay here again and definitely recommend Otto family as we visit often !!
Dawn
Stayed 2 nights in Feb 2024
Response from gm on Feb 16, 2024
We are very glad you enjoyed your stay and look forward to your next visit
4/10 Poor
Christopher
Traveled with family
Feb 14, 2024
Liked: Cleanliness, staff & service
Disliked: Amenities
We stayed in a handicap accessible room.The shower was not comfortable for use by non-handicapped people The breakfast was very poor and the coffee undrinkable We ended up going out for breakfast.
Christopher
Stayed 2 nights in Feb 2024
Response from mb on Feb 14, 2024
We are sorry for your issues. we will report them to the Department Managers.
Sadly we found that the soundproofing to be totally inadequate. We were woken up by the ice maker being used in the wee small hours, ( in the corridor adjacent to the room,) guests in the next room talking loudly and so much noise coming in from the corridor by inconsiderate guests passing by.
Mary
Stayed 1 night in Jan 2024
Response from gm on Jan 29, 2024
Thank you for your review. I will bring your issues to the different department heads.
Came in late and we were given a room across from the maids station which woke us up early. Also dried blood on sheet & remote batteries Dead
Douglas
Stayed 1 night in Jan 2024
Response from gm on Jan 20, 2024
We are sorry for your issues. I will call you to apologize and work something out with you. I can assure you this will be investigated.
6/10 Okay
Brent
Jan 13, 2024
Brent
Stayed 2 nights in Jan 2024
Response from gm on Jan 15, 2024
We appreciate your response. I understand noise is loud sometime. You can request a room in a different location when you book. We want to accommodate your needs.
enjoyed my 3 day stay for the most part.
ran into manager & explained I would be checking out.
2 housekeepers knocking on my door long before checkout.
2nd housekeeper evidently reported "smokey room!"
3rd visit was manager & she barged in and told me
"you have to leave!'
Explained I didn't smoke!
Totally rude ending and terrible way to start the day!
Godd riddance!
We came for an overnight stay to visit family. We had stayed here before whichbis why we opted to book oir reservation here. The room was clean, it didnt smell of toxic air fresheners which makes your eyes water , and the bed was so comfortable!! I slept.like a log.
Bernice
Stayed 1 night in Dec 2023
Response from gm on Dec 31, 2023
Thank you for your review. We are glad you enjoyed your stay.
Was visiting family for Christmas and as I’m never disappointed I must say that the woman that worked especially on Christmas Day was one of the nicest most pleasant people I’ve ever met
She was constantly cleaning with the biggest smile and was so festive it made my trip
Chris
Stayed 3 nights in Dec 2023
Response from GM on Dec 28, 2023
Thank you so much for your feedback, we appreciate your business!Happy Holidays
The one thing that we found that was very disappointing was the beds, they were extremely firm almost to the point of concrete hard. It made a miserable night for a good night sleep.
David
Stayed 1 night in Dec 2023
Response from mb on Dec 30, 2023
I will go over your concerns with the dept heads. Thank you for bringing this to our attention.
4/10 Poor
Shirley
Dec 25, 2023
Liked: Staff & service
Disliked: Cleanliness
Shirley
Stayed 2 nights in Dec 2023
Response from mb on Dec 30, 2023
I am sorry you did not enjoy your stay. This is not the norm for this hotel. We will look into the matter.
My room was infested with roaches. They all over the bathroom, in the bed, the window sit cushion was covered with them and up down the walls. I want be back!
It was a very clean and convenient location. The only negative I could see . It advertised breakfast was included but there was not much options for breakfast except cereal and refrigerated waffles to heat up in a microwave.
MARK
Stayed 1 night in Dec 2023
Response from gm on Dec 18, 2023
Thank you for letting us know about your stay. I will go over with Management about the items in Breakfast.
6/10 Okay
Viviana
Dec 15, 2023
Viviana
Stayed 1 night in Dec 2023
Response from gm on Dec 18, 2023
We appreciate your review. please come again soon.
We are sorry you did not enjoy your stay. I will bring your review to the attention of our department heads. This is not our usual. Please give us another try.
6/10 Okay
Jacqueline
Nov 9, 2023
Jacqueline
Stayed 2 nights in Nov 2023
Response from gm on Nov 30, 2023
Thank you for staying with us. Come again soon
10/10 Excellent
Jacqueline
Nov 8, 2023
Liked: Cleanliness
Veery nivr
Jacqueline
Stayed 2 nights in Nov 2023
Response from gm on Nov 9, 2023
Thank you for your review. Please visit us again soon.
The ice maker next to the elevator combines to make a lot of noise all night. The first night was poor sleeping but the agreed to move me for the second night
Robert
Stayed 2 nights in Oct 2023
Response from gm on Nov 6, 2023
Thank you for letting us know. Anytime you have an issue we will be glad to move you or fix the issue for you.