Yazoo City Vacations from $478

Needs renovation and new linen and towels

the room was very clean and smelled like it just got clean. the staff was the best (like family), the food filled you for the day like at home.

All staff were exceptional except your gm...doug. He can definitely use customer service training of any sort. If he could borrow some smiles amd kindness from his staff that would help him out. Does he always look and act miserable? Is he always this unhappy? That's not healthy nor presents good "Customer Service"... kudos to the rest of the staff!!! Great customer service goes a long way....you just never know who is present and watching...

The people there were very helpful (other than not knowing the answers to some questions that they should know, like whether kids pay adult prices for breakfast) and friendly. Yes, the area around the hotel is sadly run down, and there aren't many things to do (anymore) within walking distance. I really hope the area overall can recover, but that's not a reflection of the hotel itself. Unfortunately, the hotel was out of: soap in the lobby bathroom (some was in a cup that you could pour into your hand), as well as paper towels, shampoo and body wash in the shower dispenser, coffee cups, pool towels were out but we got some an hour or so after we asked. Really nice people doing their best in a hotel that was once amazing. I hope they can come back from this, but I feel like they will shut down soon.

Valet personnel were fantastic! Very clean room