Yorktown Heights Castle Hotels

"Staff was very friendly and solved an issue we had right away!!! "

"Evening parking was a complete and utter nightmare. I don't know if there was a special event going on or if it was because of the restaurant, but we were lucky to get one of the last spots in a lot far away from the main entrance. Otherwise we would have been forced to use valet parking. Definitely not enough parking on site and not conveniently located. It was raining the night of our stay which make the parking situation even more frustrating but also the way the rain hit the windows of our room it sounded like rain was dripping inside the whole night and we could hear rain flowing down the gutter pipe right outside. We did not sleep well. Overall, I have to say that we would not stay here again an would not recommend to others."

"Everything was excellent. Clean rooms, excellent customer service."

"It was all okay"

"Awesome experience!"

"Although clearly going thru some remodels, our stay here was great! As a place to sleep on our way to the city, Staff was helpful, rooms were clean and comfortable, friendly guests. Overall we felt safe and got a good nights sleep! Would stay again!"

"Outdated and dingy. The furniture was damaged in the room. There was nothing on the walls as far as decor. The lighting in the room was terrible. We asked for towels and they told us they only had two left. The gym and the laundry facilities were closed by the health department. There was no seating outdoors. The halls smelled of weed and cigarette smoke. We stayed one night and left because we were so uncomfortable and frankly felt a bit unsafe. While we were leaving there were police at the front desk. Who knows why they were there. One can only imagine."

"It was a great experience "

"Bathroom shower had some hair that didn't belong to us. Room service was fantastic and food options. Check in easy very polite staff."