Yorktown Heights Castle Hotels

"Clean room, nice property. Will stay again"

"Love this hotel .Always excellent. When we need to be in NYC, we stay here and drive 20 minutes south. Park the car on the street and use public transportation. No stupid NYC prices and parking gouging. This is a great solution"

"Long wait to check in. Wallpaper in room taped in place .Electrical outlet in bathroom did not work. "

"Great"

"Property is under HEAVY remodeling which is great to finally see!! BUT….next door “residents..” we’re arguing n fighting nonstop from 1am until 4am, at that point I gave up on sleep and called the front desk. Definitely a trucker hotel too since it’s got great access to I95. If you’re traveling w dogs and need just a place to TRY and sleep n shower - this is it. I hope they redo that whole people living there situation because it can only help the new owners…"

"I have stayed at the Hyatt multiple times and this stay was a disappointment. In my room, the bathroom sink drained incredibly slowly. My TV only received a signal from one station. On the morning of my departure, housekeeping arrived before 9 am, knocked once and without waiting opened the door. Since checkout is 11 am I was surprised that housekeeping would let themselves in so early. I also never received a receipt for my stay. At the bar service was so slow I had to flag down a staff person twice to get a drink. A disappointing stay!"

"Not really a good experience at all in this hotel. Their card machine wasn’t working, staff didn’t want to call manager or work out my issue. Paid over 1.2K to stay there btw"

"Clean room, welcoming staff."

"Pot holes in parking lot. Smells dank. Hair all over the shower. No soap offered."