Yorktown Heights Castle Hotels

"We have stayed at this hotel a few times. Rooms are large, clean, and comfortable. Complimentary breakfast is what you’d expect, not great but the coffee was good. Very close to Capitol Theater. "

"My first day wasn't too bad the second one was horrible keys will not work no power to the lock give me a different room. I was so tired I just laid down and then when I went to take a shower there was only one towel no wash clothes "

"The room could have been cleaned better. There was hair in the bathroom on the sink and in the shower. "

"We really enjoyed our stay. Our rooms were placed right next to each other even though one was last second and booked months after. The beds were soft and comfortable. Nice air conditioning units. Rooms looked exactly like the photos, and even though you can only get into the rooms with your keycards they still come with two additional locks which made us feel very secure. The property is very close to a highway but we didn’t hear any traffic at all. The staff were very nice. The only things even close to issues we had was 1) we put the “please service our room tag” in our door and it wasn’t done 2) there was no plastic shower curtain so water got all over the floor 3) a single pixel stripe was out in our tv but it got easy to ignore. "

"The breakfast had plenty of choices, kept fresh and restocked. The pool was clean. Rooms were a nice size with a microwave and fridge. Overall great stay. Noticed a few paint issues in the bathroom by the shower but this did not impede my stay. "

"Nice hotel all around."

"The staff that answered the phone prior to our arrival were somewhat rude when we inquired about a fee that was not listed in our reservation details. Simple question was asked with a cold, stern response. Front desk young man was very kind when he welcomed us. When we approached our room the door was open which was odd. The bar for hanging clothes was on the entry way table with all of the plastic hangers scattered next to it. It smelled like chinese food as if someone had just ate in the room. Linen was not as comfortable as I would prefer. TV was old and all of kids channels didnt have sound which was frustrated; we have a 4yr old. We didnt eat at the restaurant there but there are plenty of food spots in the area. Overall it wasnt bad just small issues that could be improved on. "

"You get free WiFi for 4 days, the rooms are clean, depending on when you go you can get a free upgrade. All of the staff are great besides two of them last time i was in a rush so i didn’t get their names "

"This is a conference hotel that is old and dated. Sadly it’s not to the 2026 standards anymore. I would not stay there anymore. And conference should think of moving to another hotel."