Zona 14 Vacations from $764

I got asked to pay for my breakfast when it was included in the price. Took a while to sort out. Communal areas a bit noisy because of a convention but bedroom peaceful. Great swimming pool - 25 meters long!

I recently stayed at Hotel El Carmen and overall had a really good experience. The staff honestly made the whole trip—they were so friendly, welcoming, and always ready to help with anything. The room was very clean and comfortable, which I appreciated. At one point the showerhead broke, but they came and fixed it right away with no hassle, so everything stayed smooth. One of my favorite parts was the view—the volcano was absolutely beautiful, and we could even see smoke coming from it. That alone made the stay feel special. The food was a bit hit or miss. Breakfast was great and dessert was definitely a highlight, but dinner wasn’t my favorite. The drinks also weren’t very strong, which was a little disappointing. That said, the staff really made this place stand out for me. Their energy and hospitality were the best part of the whole experience, and I’d still come back because of that.

Very nice hotel is in a convenient location in San Marcos close enough to the main road and the public dock. Solid restaurant and good customer service. Meals were good if not great. Scenic view of the lake. They did a nice job putting together transportation and activities for our visit. Just be aware that because it is in town you may hear some sounds like music and dogs close to bedtime but never after 10pm. I would stay again.

Beautiful property with incredibly friendly staff. There is a convenient tienda right next to the property, and the walk down to the main square is short and easy. The location felt perfect for exploring Antigua. The complimentary breakfast was fantastic, and the coffee is the perfect start for your adventure into the city. I will absolutely stay here again on my next visit.

I stayed at Hotel Atitlán, and honestly, it was just gorgeous. The views of the three volcanoes were absolutely breathtaking, and the gardens felt like this magical, winding maze. My room had this antique charm, and from the balcony, we could see the whole garden—it was so peaceful. The pool was lovely, and one of the highlights was a private boat tour we arranged. We visited islands where we learned about coffee, honey, and chocolate—so fascinating. Then we went to another island for zip-lining, with an incredible view at the top. We also took a canoe out on the lake, which was really calming. The breakfast buffet was amazing—so many options, and everything tasted fresh. The staff was nice, but I didn’t feel like they were quite as attentive as at the first hotel. They were still responsive, especially through WhatsApp, but when we had an issue with the shower water turning brown after a rain, they didn’t come right away. They just told us to run the water, but didn’t really explain what was happening. My friend did shower, but by the time the staff checked, the water was already clear. Even with that hiccup, the natural beauty and unique experiences made it unforgettable, and I’d still come back just for the scenery.