“The FMI enjoys a very convenient location in the French quarter at a generally affordable price. The architecture style is french with big windows and lovely courtyard quiet in a short distance away from the hustling streets outside. The manager and frontdesk people are all very nice dealing with unexpected situation in a very prompt manner. There is cable TV in the room. The AC works very well. The window view is pleasant.”
“While the location was excellent, our experience was unacceptable due to a unilateral room change and poor service.
1. Unauthorized Downgrade: Due to flight delays, we arrived late. We were informed Expedia had unilaterally changed our confirmed reservation from two queen beds to a tiny room with only one queen bed. As two individual travelers (not a couple), this was highly uncomfortable. The hotel was full, so no immediate change was possible.
2. Absurd Upgrade Offer: On Saturday, with one……
“What a wonderful place to stay. Fantastic location! fabulous Pool. Haunted Bar! Corey at the front desk had so many great suggestions and was an absolute delight!
I do have one note: Our room just happened to be right above where they rolled out the insanely loud dumpsters every night anywhere between 2am ish to 4 am ish. ANd when I say insanely loud I mean like we were on the inside of the dumpster being dragged out to the street. But hey it's NOLA and hysterical and a small price to pay!”