“I checked in at 8 pm.Room is dirty with someone’s hair on the desk and room is filled with someone else’s perfume smell. Toilet still have paper in it. The room card’s demagnetize frequently. I have to go to front desk to reactivate again and again. Happened to have my door card deactivated unfortunately around 1am while getting some ice. No one’s at the reception and no staff is around. Waited there till around 3:15am when the reception lady returned from somewhere. Definitely terrible……
“The first room we stayed in had some issues 1) phone was not working 2) the AC unit kept blowing continuously no matter what we did but then we found the control is not the one on the unit, it's a diff one on the wall 3) The walk in shower had curtain and ZERO barrier to prevent water from the shower getting out. The shower was also on the wrong wall and when it was turned ON, all the water was on the floor at least filling half the bathroom!! This being an "accessible" room, it is very……
“The room was clean and fresh smelling, Staff was very friendly and helpful. And the breakfast bar was on point, Everything was fresh and a good assortment of items to choose from. Healthy options, and we highly recommend this establishment.”