罗亚尔欧克 3 星级酒店, $74 起

“I checked in at 8 pm.Room is dirty with someone’s hair on the desk and room is filled with someone else’s perfume smell. Toilet still have paper in it. The room card’s demagnetize frequently. I have to go to front desk to reactivate again and again. Happened to have my door card deactivated unfortunately around 1am while getting some ice. No one’s at the reception and no staff is around. Waited there till around 3:15am when the reception lady returned from somewhere. Definitely terrible……

“View of the river was lovely!”

“服务员失望了房间没有收拾”

“The hotel isn’t very poor condition. It is not a lake front hotel like it tries to show in the picture. They did not hold my reservation for a king size bed by my 5 o’clock arrival and check-in day. They gave me a double room and said literally “get over it.” I found a bedbug in the room, brought it down for evidence. Dead of course. And they refuse to refund my cash money. And refused to put me in a different room. Terrible customer service. The hotels in terrible condition. And……

“Friendly desk staff and quick check in. Room was large the bed was comfortable.”

“Quite time after 10 for adults in swimming area gives relaxation time for people with children. Breakfast was also a nice touch and I can’t forget the complimentary drink during happy hour on your 1st night stay”