搜索阿特科的村舍

“Clean”

“Excellent service epic. Thank you.”

“The room I reserved was described as 1 King, 1 Queen. The room I was given was 2 Queens. I brought this up to the staff on duty (Mark) who tried to find a room that matched my reservation. There was none. Mark said he would message his manager to request a refund for the difference in price between a deluxe 2 bedroom (that I reserved) and a standard (that they gave me). All the hotel offered was a $20 refund. The manager waited until my family checked out and left before attempting to reach out……

“很好！唯一不足就是离市里有点远。”

“是的”

“Lied to about availability of the pool when I phoned to ask about the pool hours before check in. They denied it would be closed for the entire stay when directly asked. Closed the whole time. Housekeeping couldn’t have slammed the door to the room next door more times early in the morning if they’d tried. So annoying. They tried to get into the room twice though I’d added a day to the reservation. When I reported the problem to reception, the same woman (always at the desk in the morning) who……

“The air conditioner is noisy. Even if it is not turned on, the main air circulation system of the hotel is still running and cannot be turned off! No matter how good it is, it is useless. Noise has the greatest impact on sleep quality. I wish I was in my own car at that time.”