“The front desk did not inform us about other amenities such as free breakfast or Wi-Fi until asked for. Upon arriving in our room, we were greeted by a roach. After complaining and switching rooms, there was no roach, but the fridge was stained with food stains and looked like it wasn’t cleaned for a while. The bedside USB charger was completely smashed and unusable. The bathroom/closet door doesn’t close all the way. ”
“Major road construction in front of hotel. We should have been informed prior to making reservations. Nice hotel bar, but no Pino Nior wine, also rooftop bar is closed on Monday. Our toilet would not function properly, maintenance showed up and changed a faulty valve.”