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"Nice location, good complimentary breakfast and a well-maintained hotel. I brought my own amenities so I didn’t care about them."

"It's the holidays so the line was long checking in, but it moved along. Front desk check-in was very friendly, explained all the amenities, how to get to our room. Stopped at the Concierge (Jeff) and he helped with the Uber credit being offered by the hotel. The room was very comforable, clean, bed and pillows were excellent. I think the thing that stood out most to me was the next morning when I went to grab a coffee, the Concierge Jeff was working and as I walked by (he looked busy so I didn't want to disturb him) he said "Good morning Charmaine!" I was tickled pink that he remembered my name after all the people he must deal with in a day. I felt like a special guest. "

"Good ratio of price and quality "

"Very friendly staff. "

"Clean"

"Wonderful location and staff. "

"Great service, great location, great hotel. "

"Corner King Room had amazing views and very spacious. Rooftop restaurant was fun & the location of hotel was perfect "

"Amazing room. It had a lovely view of Union square. We had great service! My family always stays here when we come to San Francisco. "