Best Resorts in California

"The hot water didn’t wor so me and my kids couldn’t take a shower "

"Never will stay there again "

"The staff was very friendly. The room was good for the price. "

"Property was OK. Very loud"

"I don’t mind that the hotel is old or under renovation—that’s understandable. The real issue is the staff, who clearly need proper customer service training. I chose this hotel only for its location and to get some rest during my trip. On my first stay, I arrived at 2:00 a.m. and ignored the receptionist’s rude attitude, assuming it was due to the late hour. However, on my return, I arrived at 5:00 a.m. and encountered the same receptionist with the same poor attitude. After waiting over three minutes at the door with no assistance, she complained when I opened it myself. When I asked for water for two rooms (six people), I was told only four very small bottles were allowed—no exceptions—so I had to drink tap water. I was also denied late checkout, couldn’t get more water, and even coffee was unavailable at 9:00 a.m. with no effort to restock. Overall, the experience was frustrating and humiliating. I would not recommend this hotel, especially if you expect basic respect and service."

"Lights in bathroom very dim, totally inadequate "

"It was not very clean. "

"Great pool and hot tub, spacious rooms, comfortable beds. Breakfast was ok - nothing outstanding. Good location. Apparently the hotel is often at full capacity, but it was quiet while we were there. "

"Bed didn't have a fitted sheet, renovations happening so the constant thought of slipping when entering. The ac unit froze us all night or you'd be stuffy if you turn it off. However it was clean. "