Cleveland Residences

Very friendly staff. Only stayed one night. No issues. Treadmill in gym worked great. Think I ran about a bajillion miles at a gazillion miles per hour. Breakfast was OK. Stuck to fresh waffles and boiled eggs. Would have rather ate in town. Main part of Helen is walking distance, about .5 miles.

Nice and clean...good service...excellent breakfast menu...

We came down to attend a wedding and took in some of the tourists attractions nearby. The cabin was perfect for our family. Very clean, inviting and comfortable. We loved the private location and wooded area. The cabin was very clean and well stocked with everything we needed. We definitely stay again.

In general the property was pretty well taken care of. Conveniently located, away from the overcrowded Helen area. The room was spotless, pet friendly. We were very happy with the room.

It was lovely and peaceful.

The host of the Sautee Inn are very warm and welcoming. The breakfast was outstanding as well as the late night dessert. Nearby we ate at Mully’s which also was also excellent. Great place to stay when visiting Helen GA.

Nice facility. We were in the off season so it was really quiet. Great location.

Property was going through a renovation at time but still had breakfast service - room was a little outdated but the view was really nice and it did have a balcony

The room was clean and well maintained. Amenities in the room were great. Parking was plentiful and the hotel is in a good location to everything. Breakfast was good, the staff were friendly, and the indoor pool was really nice. We really enjoyed our stay.

Excellent location, safe and quiet. Dog friendly with a dog park right next to the river. On the pricey side for bringing your dog as they charge per day and not a one time charge. Everything in Helen is easy walking distance for shopping and dinning.

Extra helpful

The resort is gorgeous and comfortable. The staff are wonderful, except for the person who checked us in. Jody put us in the wrong room and then made a snarky comment about my husband's shirt. Regan, Daniel, and Steve are marvelous and made the whole stay delightful. Thank you!

Very clean. Firepit. Pretty view from building B room 26

the hotel location is strategic, the staff all so helpfull trevor did a very good job, he is so informative and helpfull

A good experience.

I would highly recommend this hotel. It was very clean and the front desk was very helpful. Would definitely stay here again.

Fantastic hotel, right in the center of town....30 seconds walk to the nearest pub....30 seconds past that and you are in the main square. Hotel looks traditional from the outside but has many modern touches within such as iPads in reception and electric charging stations for cars. Rooms were modern without completely going against the overall ethos of the building. Clean, welcoming....would totally recommend!