Search and Rent Colonels Island Condos

"The place was filthy. The tub was discolored. There were dead bugs and garbage behind the bathroom door. Bed sheets were stained and worn. Bathroom sink was dirty with hair from shaving still in the sink. The price was low, I understand. But I oversaw maintenance in a 300 room hotel in Cincinnati, and the things I saw in this room was just neglect and no effort. If I was in a hurry because of traveling, or I would have demanded a refund. There were people outside our room until 2am partying and being loud. If this is what you offer, I will never use your service again. I really feel I should be refunded for this stay, it was intolerable and I got very little sleep. I have many friends who use your service, they will be notified of this ridiculous situation I was put in"

"Breakfast was quite amazing! Staff very friendly, helpful and they all were very attentive "

"Toilet/tub area was nasty. Toilet leaking at base, door peeling apart, tub enamel peeling, and shower head corroded badly. Curtains were dirty, holey and would not close properly. We had to use a hanger to clip them shut. Ironing board was broken and barely stood up for use. Breakfast was only cold cereal or the time consuming waffle. We were extremely disappointed. "

"Did not use"

"Good"

"Everything was great"

"Very clean, spacious room. Very comfortable."

"you get what you pay for"

"Got to room Sunday night— had previous person’s trash still in room and message light on phone flashing. Tried retrieving messages- would just go to dial tone, tried calling front desk- would just go to dial tone. So went down to front desk with trash can. Attendant apologized and said phone would be fixed Monday. Monday night- phone still not fixed. Tuesday morning went back to front desk— was told the guy was already in building and it would be fixed Tuesday. Tuesday night still not fixed. Wednesday morning- front desk says not sure what happened- but will take care of it. Wednesday night- still not fixed. Tuesday and Wednesday had dog barking near by room- had choice either get dressed and go downstairs to report Or just ignore- choose to ignore since otherwise front desk had not been helpful. Checked out Thursday morning was told complaints would need to be filed through booking company for partial refund. "