“The front desk was unattended, had a sign to call them on a cellphone number.
We had to wait to check in.
The smoke detector in the room was taped up with black plastic.
The breakfast buffet had waffles but no plates, knives or forks.
There was cereal but no milk or spoons.
There was coffee but no cups.
The staff member there said they "were out of everything".”
“I enjoy staying here because of the on-site amenities such as the indoor and outdoor pools and bar and breakfast options. The rooms are nice and comfortable beds”
“Upon arrival we were shocked to see complete front entrance demolition/ remodeling! We honestly thought the place was closed and we were at the wrong location! After a few seconds, we notice temporary arrow signs leading us to a temporary entrance. Thank goodness. Staff greeting was professional and pleasant. No mention of the demo. We were promptly checked in and given our room #. Room was wonderful and no complaints other than location. First floor, right next to "new entrance" and double……
“My husband and I have stayed at this property multiple times so it became our go to. Nonetheless, our room had an odor like a basement. We bought 2 different deodorizers to try and lessen the odor, but it did not work for more than a couple of hours. Otherwise, the breakfast and coffee bar were inviting and the front desk staff were kind and welcoming.”
“We had an excellent stay, and I especially want to recognize Carina at the front desk for her outstanding customer service. After breakfast, my husband accidentally left his phone behind. Carina found it and made sure it was safely returned to us. She was incredibly accommodating, professional, and genuinely kind throughout the entire experience.
Her honesty and willingness to help made a stressful situation turn out wonderfully. Employees like Carina truly make a difference, and she made our……